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Appeals Supervisor

Appeals Supervisor

Job ID 
Appeals and Denials

More information about this job

About The Company

MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

Job Description

MedData has an excellent career opportunity available as an Appeals Supervisor based in our office located in Draper, UT



The purpose of this position is to supervise employees and manage their work flow by defining and reinforcing company standards and regionally unique work systems, so as to best serve the client hospital and the patient. Also to work with client hospitals to maintain operational flow and to anticipate and react to changes led by the client, the Director, the company or by the industry in general. This servicing of the client hospital continues relationships, supports the staff that works directly with the client, and should allow for quicker and pertinent operational improvements.



  • Performing Advocate audits, 90- day and annual reviews along with evaluations in conjunction with the Manager.
  • Managing distribution of work and balancing caseloads.
  • Monitoring and approving time sheets and time-off requests.
  • Assisting in hiring process for new Advocate staff.
  • Training or coordinating training for new Advocate staff and providing ongoing support to advocates. 
  • Providing regular, objective feedback to Advocates.
  • The Supervisor is responsible for coordinating processes, maintaining communications, and working cooperatively with other departments and management staff of Cardon Outreach. They must keep the Manager aware of any issues or concerns that either staff or the client may have.



  • Associates or Bachelor’s degree preferred
  • Working knowledge of the hospital revenue cycle process
  • Knowledge of and compliance with State and Federal regulations that govern collection practices, such as HIPAA and FDCPA. 
  • Proven ability to motivate others, lead by example, work well under pressure, multitask, analyze data, think critically and creatively to solve problems. 
  • Intermediate knowledge of Outlook, Word, and Excel
  • High commitment to customer service to our internal and external clients.
  • Willingness to problem-solve creatively
  • Dependable and highly detailed individual with strong organizational skills


To join our team of 2,000 employees and growing, please apply directly to this posting. 

MedData is an equal opportunity employer.