MedData has an excellent career opportunity available as a TPL Patient Outreach Rep / Call Center based in our Draper, UT office. This is a full time position working Monday-Friday 8am-5pm
The purpose of this position is assist hospitals in resolving accounts that are related to an accident. Specifically, this position is focused on the effort to contact patients to obtain critical accident details and insurance information, and to assist patients with any questions they may have about the Third Party Liability process. This position is similar to a call center representative, in that it requires almost constant time spent on the telephone. Success in this position requires consistent connection to a phone call queue and the ability to multi-task between frequent incoming and outgoing calls. Familiarity with no-fault laws of each state is also critical, but will be provided in training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS AND REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. IND123
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
call center, outbound, customer service