• Bilingual Patient Advocate Field Representative (Home Visits)

    Location US-TX-Beaumont
    Job ID
    2018-2840
    Category
    Eligibility
  • About The Company

    MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
     
    At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

    Job Description

    MedData has an excellent career opportunity available as a Bilingual Patient Advocate Field Representative to work in a Hospital setting located in Beaumont, TX. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.  You will perform home vists 2 days a week in this position. 

     

    POSITION OVERVIEW

     

    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES  

    • Meet face to face with individuals at their home, or other designated locations, who are potentially eligible for a government assistance program
    • Complete and gather necessary application and paperwork for the appropriate government assistance program.
    • Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
    • Follow directive from multiple MedData service lines
    • Complete the appropriate applications and/or obtaining requested information
    • Timely completion of documentation in both the Client and Company systems of the field visit performed
    • Work all assigned accounts timely and efficiently.
    • Maintain a properly organized portfolio of all client cases.
    • Provide exceptional customer service skills at all times
    • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
    • Prioritize assignments as needed

     

    QUALIFICATIONS AND REQUIREMENTS

     

    • High School Diploma or GED
    • Some college coursework preferred
    • Prior hospital experience preferred
    • Adaptability when dealing with constantly changing processes, computer systems and government programs
    • Professional experience working with state and federal programs
    • Exemplary critical thinking skills
    • Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
    • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
    • Effectively communicate both orally and written, to a variety of individuals
    • Ability to multitask
    • Ability to function in a fast paced environment
    • Must fluently read, write & speak both English & Spanish

     

    This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.

     

     

    To join our team of 2,000 employees and growing, please apply directly to this posting.


    MedData is an Equal Opportunity Employer IND123

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