• Executive Director of IT Infrastructure

    Location US-OH-Brecksville
    Job ID
    Information Technology
  • About The Company

    MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
    At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

    Job Description

    MedData has an excellent career opportunity available as an Executive Director of IT infrastructure.  This position can be located in either The Woodlands, Texas, Grand Rapids, Michigan or Cleveland, Ohio.  We offer competitive pay and benefits package including an HSA medical account, dental and life insurance, PTO and a 401(k).




    The Executive Director of Infrastructure is responsible for directing MedData’s information technology services to achieve MedData’s strategic objectives, including profitable growth. Candidate will be responsible for voice, data center, network architecture, risk assessment, storage, compute, database and application infrastructure both build and run, vendor management, and security policy. Candidate is responsible for participating in the creation of a holistic approach to the reduction of risk throughout the environment. The position requires both creative and analytical skills with a focus in communication, planning, attention to detail, and out-of-the-box thinking. Candidate should have the ability to work in a dynamic environment where flexibility, teamwork, hands-on approach to get things done and quality delivery of customer-focused solutions on short timelines are common.


    1. Solid experience-based knowledge and ability to apply the principles of application or infrastructure architectures, including contextual, conceptual, logical and physical layers.
    2. Evaluation of network topology, IT systems, appliances, and devices being proposed for use within the environment and their ability to meet business and security requirements, recommending mitigating controls for identified limitations and risks.
    3. Works with the Applications Development leader to ensure that the information necessary to establish and maintain an efficient, cost-effective infrastructure is in place and that appropriate long term infrastructure architectures and strategies can be built, including storage management requirements.
    4. Ultimate ownership for the troubleshooting for any Voice and Data Communication and mobility issues.
    5. Works closely with peers in Infrastructure and Operations to ensure common infrastructure is functioning and kept current such as that exists in our primary and backup data centers.
    6. Ensures the highest levels of systems availability is maintained including the optimization.
    7. Owns development/execution of overall Cloud strategy, hosting technology roadmaps, vendor selections, and private/public cloud mix. Have experience in moving Data Centers towards a cloud based solution.
    8. Working closely with Network Infrastructure Support vendors to ensure that all systems are fully functional, properly maintained and desired fail over systems are fully operational.
    9. Accountable for the Information security function and leverage leading security standards and practices for designing future state solutions by understanding the business goals and assessing current state solutions.
    10. Proposing desired architecture based on solid risk assessment and evaluation of available technology and controls.
    11. Creation and maintenance of enterprise security policies, controls, and standards.
    12. Completion and remediation of client security questionnaires regarding policies, procedures, and certifications for both internal and external systems.
    13. Comply with project plans, industry standards, and HIPAA policy.
    14. Develops and administers the department’s annual operating budget.
    15. Maintain renewals and acquisitions for company domain names, hosting, and certificates.
    16. Proven experience based ability to design and develop IT solutions based on defined requirements.
    17. Participates in technical incident management and troubleshooting as needed.
    18. Ability to work constructively as an individual or in groups with minimal supervision.
    19. Understands and can apply software engineering and application development methodologies in a complex multi-project environment.
    20. Subject matter expertise across applications, data, database, middleware, server computing, network (Intranet/Extranet/Internet), security, and client platform.
    21. All other job related duties as it relates to the job function or as delegated by the management team.




    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • BS degree in Computer Science or Engineering
    • Certified Information Security Systems Professional (CISSP)
    • 8+ years of professional experience
    • Skilled in IT systems relating to physical security, network administration, and HIPAA compliance
    • Direct experience with virtual infrastructures and network topology
    • Minimum 3+ years’ experience in security architecture creating key artifacts including architectural principles, requirements traceability, use cases, patterns, reference architectures, elaboration, and network security designs and drawings
    • Demonstrated experience in developing contextual and conceptual, logical and physical architecture deliverables
    • Ability to move current infrastructure into cloud solutions
    • Ability to make recommendations and influence decisions based on risk reduction
    • Ability to work collaboratively with individuals within both the technical community and senior leadership
    • Very strong verbal and written communication skills



    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 50 pounds.


    The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.


    The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


    This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. 


    To join our team of 2,000 employees and growing, please apply directly to this posting.


    MedData is an Equal Opportunity Employer IND123




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