• Workers Compensation Claims Representative

    Location US-WA-Spokane
    Job ID
    Workers' Compensation
  • About The Company

    MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
    At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

    Job Description

    MedData has an excellent career opportunity available as a Claims Representative - Workers Comp based in our Spokane, WA office. The schedule for this full time role is Monday- Friday 8am- 5pm with flexibility as needed in schedule to start as early as 6am.




    The purpose of this position is to bill, investigate, facilitate and appeal Workman’s Compensation insurance claims.




    • Reviews and researches insurance claims to determine possible payment sources. 
    • Contact various sources including insurance professionals, patients, and other parties to verify relevant data. 
    • Coordinates with appropriate client personnel to ensure appropriate filing guidelines are met for reimbursement. 
    • Requests appropriate information, both verbally and written, from appropriate parties to ensure proper claim disposition. 
    • Maintains and updates proper account documents in multiple systems
    • Performs aggressive follow upon unresolved claims and facilitates payment from appropriate payers  
    • Makes written or verbal appeals to payers on denied claims. 
    • Successfully learns VA claims handling and programs designed for military veterans, spouses and children.
    • Works closely with management to keep accounts current in documentation and handling. 



    • High School Diploma or GED
    • Some college coursework preferred
    • Ability to communicate effectively verbally and in writing and be able to speak professionally with patient’s and insurances
    • Proven ability to be assertive in order to proactively resolve issues.
    • Demonstrate ability to organize and set priorities according to situation all demands
    • Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications.
    • 0-3 years of related experience in the field or in a related area  




    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.


    The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. IND123



    This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.


    To join our team of 2,000 employees and growing, please apply directly to this posting.


    MedData is an Equal Opportunity Employer


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