• Appeals Claims Representative

    Location US-UT-Draper
    Job ID
    Appeals and Denials
  • Job Description

    MedData works tirelessly to reduce the financial burden of medical bills on Americans and on the healthcare providers who serve them. Our daily work has made a positive difference to more than 30M individuals in communities across the nation. It is this desire to serve that enables our success at more than 650 hospitals nationwide. For 23 years and counting, we have helped find appropriate programs to help pay for healthcare and improved the patient experience.


    MedData has an excellent career opportunity available as a Claims Representative - Appeals to work in an office setting located in Draper, Utah. The schedule for this Full Time role is Monday - Friday 7am - 3:30pm. 




    The purpose of this position is to process documentation and mail for the Billing and Appeals Department. It is the primary responsibility of the claims representative to review and distribute mail and other documents accurately and timely. This individual will also be ensuring that correspondence is transmitted timely.




    • Sort and distribute mail and office supplies throughout the department including interoffice mail, couriers and overnight mail
    • Send letters/claims to appropriate parties
    • Submit mail tracking numbers in software program for tracking purposes
    • Deliver mail and printing projects throughout site
    • Establish and maintain quality controls to ensure work accuracy
    • Maintain office machines by clearing paper jams, cleaning of glass, toner replacement, stocking paper and general cleanliness of work space
    • Upload documentation into software program
    • Request documentation—such as invoices or medical records—from hospitals 




    •  High School Diploma or GED
    • Ability to communicate effectively verbally and in writing and be able to speak professionally with patients and insurance companies
    • Proactively resolve issues
    • Ability to organize and set priorities according to situation all demands
    • Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications.
    • Related experience in document management field or in a related area is preferred




    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.


    The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.



    This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.



    To join our team of 2,000 employees and growing, please apply directly to this posting.

    MedData is an Equal Opportunity Employer


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