MedData

About The Company

MedData is a healthcare revenue cycle management services provider with more than 40 years of experience. We offer hospitals and health systems a full complement of solutions, including eligibility & enrollment, accounts receivable management & recovery, self-pay/early out, and denials management. We currently serve nearly 2000 facilities nationwide from our headquarters in Houston and more than 20 regional offices across the United States. 

 

At MedData, we take great pride in our company, in each other, and in our 40+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

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Work Location : Location US-MI-Grand Rapids
MedData has an excellent career opportunity as a Patient Service Representative in Grand Rapids, MI. Pay Rate: $17-18/hour-depending on skills and direct related expeirence   $1500 Sign On Bonus and Incentive Pay   Work from home opportunity for qualified candidates   Available full-time shifts (no weekends): · 10am-6:30pm Monday-Friday · 10:30am-7:00pm Monday-Friday · 11am-7:30pm Monday-Friday · 11:30am-8pm Monday-Friday *Must be willing to work 1 weekday from 11:30am-8pm. We offer a nice selection of benefits, 401k, paid training, a generous PTO plan, paid holidays, incentive pay, and advancement opportunity. Our office is conveniently located in Grand Rapids by the airport. JOB SUMMARY: The Patient Services Representative is responsible for clear, concise, and professional communications with patients, guarantors, and insurance companies.  PSRs are responsible for resolving patient accounts efficiently and thoroughly while providing exceptional customer service, while utilizing multiple systems and aids to problem solve and educate callers.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Answers phone calls from patients, guarantors, and insurance companies. -  Researches accounts to provide correct balance, payment, and insurance information, as well as educate callers regarding insurance billing and payment options. -  Recognizes and resolves insurance and billing errors. -  Brings patient’s accounts to resolution via immediate payment in full, setting up payment plans, post-dating payments, finding insurance, or offering settlements or discounts, as well as recognize appropriate reasons for patients to dispute balances. -  Keeps informed and up to date on the proper procedures and protocols for each of our providers. -  Makes outbound calls to patients or guarantors regarding past due balances as well as to advise them of information given to us by their insurance or the provider regarding their accounts. -  Documents all work performed in accurate and concise manner according to MedData best practices. -  Handles all calls with efficiency and accuracy as well as exceptional customer service. -  Other duties as assigned. QUALIFICATIONS AND REQUIREMENTS:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.  - High school diploma or equivalent is preferred except where required by our client. - Customer service experience is helpful - Professional, accurate, clear, and concise communication - Detailed and thorough - Positive and encouraging attitude - Adaptable - Bilingual speaking skills a plus - Must have the ability to type at least 35-40 words per minute          To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7183
Work Location : Location US-TX-Waco
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inWaco, TX. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM with rotating holidays.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED preferred, except when required by our client.   - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7160
Work Location : Location US-TX-Port Arthur
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inPort Arthur, TX. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED prefered, except when required by our client.   - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles          This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7146
Work Location : Location US-
MedData has an excellent career opportunity available as a Veterans Affairs Claims Specialist to work in this remote opportunity. Hours are Monday through Friday 8 AM to 5 PM.   SUMMARY The purpose of this position is to review, submit and follow up on claims or medical bills for the VA Department. It is the primary responsibility of the Claims Specialist to ensure that claims are submitted timely, that they are processed accurately and, if required, denied services are appealed appropriately.     ESSENTIAL DUTIES AND RESPONSIBILITIES: - Review and research insurance claims to determine possible payment source(s). - Contact various sources including insurance professionals, patients, and other parties to verify relevant data. - Coordinate with payors to ensure appropriate filing guidelines are met for reimbursement.  - Request appropriate information, both verbally and written, from appropriate parties to ensure proper claim disposition.  - Maintain and update payors on denied claims. - Ensure that appropriate billing guidelines and standards are met based on payor and/or State. - Perform persistent follow up on unresolved claims and facilitate payment from appropriate payors. - Responsible for obtaining claim status and gathering supporting documentation to submit appeals. - Assist with written or verbal appeals to payors on denied claims.  - Assist in defending the hospital’s or medical provider’s rights to recovery against insurance companies. - Interact with hospital staff members to obtain appropriate documentation for claims and appeals submission. - Other duties as assigned.   QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.   - High School Diploma or GED prefered, except when required by our client, some college coursework preferred - 1-2 years of related experience in the healthcare field or in a related area is preferred - Ability to communicate effectively both verbally and in writing and be able to speak professionally with patients and insurance companies - Ability to proactively resolve issues - Creative problem solving skills - Ability to organize and set priorities according to situation all demands - Required computer skills: must have experience with data entry and word processing, be capable of operating routine office equipment, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7140
Work Location : Location US-TX-The Woodlands
MedData has an excellent career opportunity available as a Insurance Validation Advocate. This position will be located in our regional office in The Woodlands, TX. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.   The purpose of this position is to review and validate/verify medical insurance to ensure the coverage is valid and belongs to the associated patient.     ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform insurance verification to ensure the insurance located belongs to the associated patient. - Call patients, guarantors, and payors as necessary to validate demographics and insurance coverage - Verify eligibility, member benefits, authorization requirements and billing address of each payor. - Review hospital system when necessary in an effort to collect information in the validation process - Update insurances in the Patient Accounting System with accurate insurance information and a detailed description of the validation process - Seek assistance from management when appropriate - Perform the standard number of validations per day on average - Closely communicate and coordinate with the client hospitals and onsite MedData staff with respect to their accounts - Respond to other tasks assigned by the department manager - Other duties as assigned.      QUALIFICATIONS AND REQUIREMENTS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.   - High School diploma required. - Good working knowledge of MS Office, Windows and Exchange email required. - Excellent customer service skills (friendly, courteous and helpful). - Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, public, and client’s staff members. - Strong analytical and problem solving skills a must - Ability to multi-task; excellent organizational and planning skills required.           The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.     MedData is an Equal Opportunity Employer    
ID
2021-7135
Work Location : Location US-WI-Madison
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Madison, WI.   The schedule for this full-time role is 8am-4:30pm, Monday-Friday.     POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND REQUIREMENTS:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Bilingual speaking skills (English-Spanish) a plus. BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles         To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7129
Work Location : Location US-
MedData has an excellent career opportunity available as an Claims Representative. This is a remote based role working Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW:   The purpose of this position is to assist hospitals and providers in resolving accounts that are denied and need information from the patient who has been unresponsive to the hospital/providers attempts to secure the needed information. Specifically, this position is focused on the effort to obtain the necessary forms, documents, responses from the patient, hospital, employer and from other sources (including telephone, mail, email and fax), resubmission of insurance bills and appeals to insurance carriers.  Unresponsive Patient Denial Claims Specialists facilitate patients and insurances to ensure proper claim processing for resolution.   ESSENTIAL JOB FUNCTIONS:   - Maintain a queue of Unresponsive Patient Denial accounts as assigned by management - Maintain quality and productivity levels set by management, once full job proficiency has been achieved. - Contact patient’s employer, insurance carriers and patient via telephone and mail to obtain required information for denied claims. - Review and research insurance carriers to determine accurate payer order  - Ensure that patients properly update necessary information according to payer and project specific guidelines - Investigate and work with patients to correctly update necessary information and documentation with their insurance carriers - Support patients by answering any questions about the insurance process related to their account. - Coordinates with appropriate client personnel to ensure appropriate filing guidelines are met for reimbursement.  - Requests appropriate information, both verbally and written, from appropriate parties to ensure proper claim disposition.  - Perform manual data entry of patient accounts and/or claim forms - Resubmit hospital and physician bills to insurance companies for payment. - Maintain contact with insurance adjusters/carriers, employers and patients during the claim adjudication process to ensure that the hospital and physician bills are paid timely and in full. - Responsible for obtaining claim status and gathering supporting documentation to submit appeals - Provide strong customer service to clients and provide responses to client inquiries within 24 hours. - Provide detailed updates to MedData’s account management system and hospital/provider practice management system as account work is completed. - Assist in training both new and existing employees, which may include contributing specific training material. - Escalate complex, complicated or challenging accounts to management to ensure accounts are progressing effectively. - Identify and discuss root cause issues with management. - Maintains and updates proper account documents in multiple systems. - Assist management with adhoc inventory initiatives and other projects, as needed - Makes written or verbal appeals to payers on denied claims.    QUALIFICATIONS:  - High School Diploma or GED - Some college coursework preferred - Ability to communicate effectively verbally and in writing and be able to speak professionally with patients and insurance companies - Proven ability to be assertive in order to critical think and proactively resolve issues - Demonstrate ability to organize and set priorities according to situation all demands - Excellent customer service skills  - Must have experience with data entry and word processing, be capable of operating routine office equipment, possess a working knowledge of MS Office applications, understand how to navigate through web-based applications, and the ability to learn in-house computer applications - Positive team player attitude and mindset - 0-1 years of related experience in the field or in a related area   PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer
ID
2021-7126
Work Location : Location US-CA-Escondido
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a hospital setting located in Escondido, California.   The schedule for this full-time role is 8:30am-5pm, Monday-Friday.     POSITION OVERVIEW:    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED preferred, except when required by our client.   - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7117
Work Location : Location US-KY-Louisville
MedData has an excellent career opportunity available as a Part-time Patient Advocate to work in a hospital setting located in Louisville, KY.   The schedule for this part-time role is Saturday and Sunday 8-4:30 and Mondays from 12:30-8:30 or 4:30-8:30.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND REQUIREMENTS:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment      To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7116
Work Location : Location US-HI-Honolulu
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inHonolulu, HI. The schedule for this Part Time role is Saturday and Sunday 8am-4:30pm.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer:   - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7110
Work Location : Location US-IN-Gary
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a hospital setting located in Gary, IN.   The schedule for this full-time role is:   Sunday (10am - 6:30pm), Monday (8am- 4:30pm), Tuesday - Thursday (10am- 6:30pm).   POSITION OVERVIEW:    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED prefered, except when required by our client.   - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7107
Work Location : Location US-WY-Gillette
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inGillette, WY. The schedule for this Full Time role is Monday - Friday 12 PM - 8:30 PM.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7105
Work Location : Location US-IL-Peoria
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a hospital setting located in Peoria, IL.   The schedule for this full-time role is 8am-4:30pm, Monday-Friday. POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND REQUIREMENTS:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must be fluent in both English and Spanish (speak, read, and write). BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles       To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7097
Work Location : Location US-TX-El Paso
MedData has an excellent career opportunity available as a Part Time Bilingual Patient Advocate to work in a Hospital setting located inEl Paso, TX. The schedule for this Full Time role is Sunday 7AM - 5:30 PM & Tuesday and Wednesday 3 PM- 8 PM.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED prefered, except when required by our client.   - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer:   - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7085
Work Location : Location US-TX-Amarillo
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inAmarillo, TX. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM with rotating Saturdays and holidays.  (You will rotate every 2nd or 3rd Saturday and every 2nd or 3rd holiday, depending on the rotation schedule. Saturday and Holiday shift hours are 7 AM to 11 AM)   POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED prefered, except when required by our client.   - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7077
Work Location : Location US-FL-Belle Glade
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Belle Glade, FL. The schedule for this Full Time role is Monday-Friday 11 AM to 8 PM.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7069
Work Location : Location US-TX-Houston
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located indown town Houston, TX. The schedule for this Full Time role is Sunday to Thursday 8:30 AM -5 PM.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED prefered, except when required by our client.   - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-7067
Work Location : Location US-CA-Castro Valley
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Castro Valley, California.   The schedule for this Full Time role is Monday-Friday 10am-6:30pm.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND REQUIREMENTS:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience is an advantage. - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Some local travel will be required. BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles     To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7059
Work Location : Location US-IL-Urbana
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.     MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Urbana, IL.   The schedule for this full-time role is 8am-4:30pm, Monday-Friday.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED preferred, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7056
Work Location : Location US-NC-Charlotte
Looking for a rewarding career working in the healthcare field?   Do you have a desire to help those in need?   MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Charlotte, NC.   The schedule for this full-time role is Tuesday-Saturday 10am-7pm.        POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED prefered, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles       To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-7046