MedData

About The Company

MedData is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
 
At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

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Work Location : Location US-MO-Sullivan
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inSullivan, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123  
ID
2020-5726
Work Location : Location US-MI-Grand Rapids
MedData has an excellent career opportunity available as a Patient Services Representative to work in a FAST GROWING State-of-the-Art, high volume and fast paced CALL CENTER located in Grand Rapids, Michigan.  This is a Full-Time position Monday - Friday.  We are hiring all shifts.   What can you expect from MedData? - Full time  40 hours per week with a set schedule - Competitive salary plus monthly performance incentives - Job stability  - Paid training - Paid time off  up to 3 weeks of PTO a year, plus 7 paid Holidays - Benefits  Medical, dental, vision, HSA, FSA, 401k - Employee referral bonus for qualified applicants - Teamwork  We believe in teamwork and having fun together while we work with frequent contests and incentives - Career Growth  Gain great experience to promote to higher roles - most of our support and leadership staff started as PSR's - NO WEEKENDS Do you consider yourself to have a... - Positive and encouraging attitude - Strong customer service background - Professional, accurate, clear and concise communication Are you... - Detailed and thorough - Adaptable - Bilingual (it's a plus but not required) If so, you may be just what we are looking for!   JOB SUMMARY Patient Services Representatives focus on problem solving and educating patients on their financial options.  PSR's are responsible for providing compassionate customer service to delight patients and working together to efficiently resolve patient accounts.  The Patient Services Representative is responsible for clear, concise, and professional communications with patients, guarantors, and insurance companies.  PSRs are responsible for resolving patient accounts efficiently and thoroughly while providing exceptional customer service, while utilizing multiple systems and aids to problem solve and educate callers.  This position is in a Call Center environment.    ESSENTIAL DUTIES AND RESPONSIBILITIES: - Answers phone calls from patients, guarantors, and insurance companies. - Researches accounts to provide correct balance, payment, and insurance information, as well as educate callers regarding insurance billing and payment options. - Recognizes and resolves insurance and billing errors. - Brings patient’s accounts to resolution via immediate payment in full, setting up payment plans, post-dating payments, finding insurance, or offering settlements or discounts, as well as recognize appropriate reasons for patients to dispute balances. - Keeps informed and up to date on the proper procedures and protocols for each of our providers. - Makes outbound calls to patients or guarantors regarding past due balances as well as to advise them of information given to us by their insurance or the provider  regarding their accounts. - Documents all work performed in accurate and concise manner according to MedData best practices. - Handles all calls with efficiency and accuracy as well as exceptional customer service. - Other duties as assigned. MedData is an Equal Opportunity Employer IND123  
ID
2020-5722
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available for a Manager of Operations to work in the St. Louis, Missouri area.     POSITION OVERVIEW   This role serves as the face of MedData to our hospital clients on a day to day basis. The purpose of this position is to lead and manage all operational staff and client portfolios encompassing the assigned area within the division of the eligibility service line. Ownership of staff and associate procedures, clients and associated relationships, and revenue and cost functions is crucial.     ESSENTIAL DUTIES AND RESPONSIBILITIES  - Responsible for day to day operations of staff and client needs - Manage and orient staff; assigns work, develops work schedules, instructs in proper procedures; assists with development and revision of department processes/procedures; - Monitor staff performance, provides employee recognition and feedback - Document issues and concerns to their Executive Director - Work collaboratively with the Executive Director to establish staff goals - Monitor  overall project performance and provides monthly analysis of certification performance; reports findings and implements solutions when negative trends are noted - Monitor billing procedures and documentation, and provides updates with regulatory compliance; conducts periodic audits; and maintains files. - Develop relationships with clients and county agencies - Serve as the Point of Contact for MedData’s client hospitals and Address client issues immediately as they arise - Ensure all communication from patients and providers have timely follow-up and resolution of complaints and concerns - Provide adequate training needs to the staff related to policies/procedures or government regulations - Represent MedData at client department meetings - Develop and implement effective communication channels to provide information to all staff members - Work collaboratively with other facets of the operations which includes Disability, AR Services, Early Out, IT and HR.   QUALIFICATIONS AND REQUIREMENTS - High School Diploma or GED; Bachelor’s Degree preferred - Minimum of 2 years of management experience, managing at least 5 people - Hospital revenue cycle experience preferred - Familiarization with state and federal programs - Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required - Excellent time management skills - Accustomed to working in a rapidly changing environment - Experience with Hospital systems such as STAR, EPIC, Cerner, Meditech, etc. - Working knowledge of Microsoft Office Suite and the ability to learn computer applications - Knowledge of HIPAA, ACA and EMTALA regulations - Excellent communication skills both written and oral       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5710
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available for a Manager of Operations to work in the St Louis, Missouri area.    POSITION OVERVIEW   This role serves as the face of MedData to our hospital clients on a day to day basis. The purpose of this position is to lead and manage all operational staff and client portfolios encompassing the assigned area within the division of the eligibility service line. Ownership of staff and associate procedures, clients and associated relationships, and revenue and cost functions is crucial.     ESSENTIAL DUTIES AND RESPONSIBILITIES  - Responsible for day to day operations of staff and client needs - Manage and orient staff; assigns work, develops work schedules, instructs in proper procedures; assists with development and revision of department processes/procedures; - Monitor staff performance, provides employee recognition and feedback - Document issues and concerns to their Executive Director - Work collaboratively with the Executive Director to establish staff goals - Monitor  overall project performance and provides monthly analysis of certification performance; reports findings and implements solutions when negative trends are noted - Monitor billing procedures and documentation, and provides updates with regulatory compliance; conducts periodic audits; and maintains files. - Develop relationships with clients and county agencies - Serve as the Point of Contact for MedData’s client hospitals and Address client issues immediately as they arise - Ensure all communication from patients and providers have timely follow-up and resolution of complaints and concerns - Provide adequate training needs to the staff related to policies/procedures or government regulations - Represent MedData at client department meetings - Develop and implement effective communication channels to provide information to all staff members - Work collaboratively with other facets of the operations which includes Disability, AR Services, Early Out, IT and HR.   QUALIFICATIONS AND REQUIREMENTS - High School Diploma or GED; Bachelor’s Degree preferred - Minimum of 2 years of management experience, managing at least 5 people - Hospital revenue cycle experience preferred - Familiarization with state and federal programs - Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required - Excellent time management skills - Accustomed to working in a rapidly changing environment - Experience with Hospital systems such as STAR, EPIC, Cerner, Meditech, etc. - Working knowledge of Microsoft Office Suite and the ability to learn computer applications - Knowledge of HIPAA, ACA and EMTALA regulations - Excellent communication skills both written and oral     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5709
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Director of Operations to work in  St. Louis, MO.    As the Director of Operations you will be traveling up to 75% of the time to cover multiple hospitals in the area. Driving is required. You will also be managing and leading a team of several direct reports.    POSITION OVERVIEW:  The Director of Operations position functions as the operational leader of an assigned geographical region or health system and works in conjunction with RVP/VP to developing, planning, directing, and controlling broad activities needed to ensure business success. The Director of Operations complies with organization objectives to ensure financial and operating success. The Director of Operations is responsible for creating an environment that engages staff, creates quality operations and administrative processes, growth, and predictable financial performance. The Director of Operations works within the scope of authority established while supporting and adhering to our code of ethics, business standards, mission, and core values. The Director of Operations should be results focused and achieve predetermined metrics through strong employee performance.  As such, the Director of Operations must be proficient in creating a team environment, developing the talents of individuals on the team and be a constructive change agent. The Director of Operations, while overseeing a broad client base is responsible for the daily activity of their respective team members.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Carry out responsibilities in accordance with policies and procedures and applicable regulations, including HIPAA, ACA, State/Federal regulations related to operations, and labor regulations - Lead team to achieve performance of short term goals and shares in long term planning with respective Operation’s leadership team - Achieve financial objectives (revenue and earnings) for his/her region/business unit - Contributes to the business development process to increase market share and sale of additional service lines to existing clients - Monitor all departments for aggregate performance in resolving based root cause gap performance of revenue cycle activity - Designs and implements processes surrounding eligibility, billing, third party payer relationships, collections and other financial analyses - Develop monthly team goals with Project Managers and Supervisors - Maintain positive relations with hospital clients - Ensure Key Performance Indicators (KPI) are met - Training and development of leaders and staff - Meet and exceed conversion percentages and goals - Analyze team needs and establish work priorities; determine workflow and establish schedules activities and avoid unnecessary duplication; distribute work responsibility, anticipate future needs, and provide guidelines for worker evaluation - Escalate customer issues/concerns/problems in a pro-active and timely manner within reporting - Provide client serving to assure upmost satisfaction. Maintain positive and constant communications with clients at various levels - Ensure continuous improvement of key operational processes and personnel - Evaluate and resolve general and specific business conditions as they relate to operational issues, and keep appropriate corporate departments fully informed - Work in concert with RVP/VP to develop and implement strategies by contributing information, analysis, and recommendations to strategic thinking and direction - Oversee the employee evaluation process, including but not limited to performance evaluations, merit increases, and benchmark standards - Responsible for interviewing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems - Continuous mentoring of Project Managers, Supervisors, Leads and Staff Advocates - Review, audit and approve payroll - Approve and submit team expenses - Assist with onboarding interviewing of department personnel - Attend HFMA, AHAM or relevant health care association seminars or conferences - Attend relevant client or county meetings as requested. A natural forward planner who critically assesses own performance   ADDITIONAL QUALIFICATIONS:  - Knowledge of government programs. - Strong background and work experience in Finance. - Ability to research trends and address positive/negative trends timely. - Challenge and debate issues of importance to the organization with management - Travel may be required.  Will also visit and confer with representatives of various county agencies that the company currently works with.  May require overnight travel. - Mature, credible, and comfortable dealing with senior hospital executives and government entities. - Ability to work under pressure, meets deadlines, make sound decisions, and possess strong problem solving skills. - Ability to delegate responsibilities effectively. - Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. - A natural forward planner who critically assesses own performance. - May provide vacation and other temporary relief for supervisory positions, as needed - Mature, credible, and comfortable in dealing with senior hospital executives and government entities. - Strategic Planning, Office Administration, Operations Management. - Auditing compliance with Policies and Procedures, Planning and Organization. - Client Maintenance assuring 100% satisfaction - Demonstrates leadership and vision in managing staff groups and major projects or initiatives - Analytical Skills, Time Management, Ability to Work under Pressure, Decision Making and Problem Solving Skills - Knowledge of government programs and experience in organizational effectiveness and operations in implementing best practices - High comfort level working in a time sensitive, diverse and fast pace environment - Evidence of creativity, intensity, integrity, reasoned and thoughtful judgment, sense of urgency, a balance between analytical and intuitive skills and a willingness to “roll-up sleeves” and apply these attributes. - Demonstrated strong listening and oral communication skills on an individual and group basis on all levels; excellent writing skills - Demonstrated willingness to get into the detail and capable of evaluating operations first-hand   QUALIFICATIONS AND REQUIREMENTS:  - Minimum of 2-5 years of management skills, manages at least 25+ people - Hospital and/or applicable revenue cycle experience required - Ability to travel, up to 75% as required by business need - Thorough understanding and proven track record working with state and federal programs - Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required, self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit - Demonstrates and involves others in learning about ongoing needs for change.  Must be adept at creating change and motivating teams through change - Excellent time management and prioritization skills - Accustomed to working in a rapidly changing environment - Demonstrated ability to hear, assess and prioritize client requests and concerns - Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications - Proven track record of ability to work independently - Demonstrated ability to multi-task numerous system, employee and client urgencies - Excellent communication skills both written and oral    BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off and 7 Paid Holidays PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5708
Work Location : Location US-MO-St. Louis
MedData  has an excellent career opportunity available for a Supervisor to work in St. Louis, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM with flexibility as needed.     POSITION OVERVIEW   The purpose of this position is to supervise and manage all operational employees and monitor day to day operations.     ESSENTIAL DUTIES AND RESPONSIBILITIES - Supervise and orient employees; assign work, develop work schedules, instruct in proper procedures; assist with development and revision of department processes/procedures - Manage employee performance and provides feedback - Ensures staff is obtaining adequate information; provides opportunity for associated training for staff. - Responsible for running reports and maintaining data integrity - Monitor billing procedures and documentation, and provides updates with regulatory compliance; conducts periodic audits; and maintains files. - Develop relationships with clients and county, state and government agencies. - Manage employee time and attendance   QUALIFICATIONS AND REQUIREMENTS - High School Diploma or GED - Bachelor’s Degree preferred - Minimum of 2 years of experience managing or supervising employees preferred - Familiarization for the following programs is required: Medicaid and Out Of State Medicaid. Strong oral and written communication - Excellent people skills - Strong Computer knowledge especially Excel. Familiarity with Epic preferred         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123
ID
2020-5707
Work Location : Location US-IL-Bloomington
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inBloomington, IL. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5706
Work Location : Location US-MN-Virginia
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital setting located in Virginia, MN. The schedule for this full time role is Monday- Friday 8am- 4:30pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5701
Work Location : Location US-AZ-Phoenix
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inPhoenix, AZ and the surrounding area. This advocate will be cover shifts in the Emergency Room. The schedule for this Full Time role  will be 4- 10 Hour Shifts (the hours/days are somewhat flexible).     As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.   What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS   - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2020-5700
Work Location : Location US-AZ-Phoenix
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital setting located in Phoenix, AZ The schedule for this full time role is Wednesday- Saturday 8am -7pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.   What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS   - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. IND123 MedData is an Equal Opportunity Employer
ID
2020-5699
Work Location : Location US-MO-Columbia
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Columbia, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123  
ID
2020-5676
Work Location : Location US-WA-Spokane
MedData has an opportunity available as a COVID-19 Facilities Screener to work in our regional office located in Spokane, WA. The schedule for this Temporary Part Time role will be between the hours of 6:30 AM and 10 AM.    ESSENTIAL DUTIES AND REQUIREMENTS   Screeners will be responsible for performing digital temperature screenings and administer health questionnaires prior to employees’ shift. You will be provided PPE, digital thermometers and screening information.   This is an excellent opportunity for current nursing students, Medical Assistant certification in progress or college students seeking extra income on a temporary basis.     QUALIFICATIONS AND RESPONSIBILITIES - 1+ year experience as a Medical Assistant, CNA or LPN/RN preferred - Medical Assistants, CNA’s or LPN/RN’s strongly preferred - Minimum 2 years’ experience in a medical environment preferred - Prior experience with diagnostic testing preferred - Excellent written and verbal communication skills - Exceptional attention to detail - Ethical understanding of patient processes, confidentiality and personal health information (PHI) data management. - Remain compliant with company HIPAA annual training. This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5674
Work Location : Location US-UT-Draper
MedData has an opportunity available as a COVID-19 Facilities Screener to work in our regional office located in Draper, UT. The schedule for this Temporary Part Time role will be between the hours of 6:30 AM and 10 AM.    ESSENTIAL DUTIES AND REQUIREMENTS   Screeners will be responsible for performing digital temperature screenings and administer health questionnaires prior to employees’ shift. You will be provided PPE, digital thermometers and screening information.   This is an excellent opportunity for current nursing students, Medical Assistant certification in progress or college students seeking extra income on a temporary basis.     QUALIFICATIONS AND RESPONSIBILITIES - 1+ year experience as a Medical Assistant, CNA or LPN/RN preferred - Medical Assistants, CNA’s or LPN/RN’s strongly preferred - Minimum 2 years’ experience in a medical environment preferred - Prior experience with diagnostic testing preferred - Excellent written and verbal communication skills - Exceptional attention to detail - Ethical understanding of patient processes, confidentiality and personal health information (PHI) data management. - Remain compliant with company HIPAA annual training. This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5673
Work Location : Location US-OH-Columbus
MedData has an opportunity available as a COVID-19 Facilities Screener to work in our regional office located in Columbus, OH. The schedule for this Temporary Part Time role will be between the hours of 6:30 AM and 10 AM.    ESSENTIAL DUTIES AND REQUIREMENTS   Screeners will be responsible for performing digital temperature screenings and administer health questionnaires prior to employees’ shift. You will be provided PPE, digital thermometers and screening information.   This is an excellent opportunity for current nursing students, Medical Assistant certification in progress or college students seeking extra income on a temporary basis.     QUALIFICATIONS AND RESPONSIBILITIES - 1+ year experience as a Medical Assistant, CNA or LPN/RN preferred - Medical Assistants, CNA’s or LPN/RN’s strongly preferred - Minimum 2 years’ experience in a medical environment preferred - Prior experience with diagnostic testing preferred - Excellent written and verbal communication skills - Exceptional attention to detail - Ethical understanding of patient processes, confidentiality and personal health information (PHI) data management. - Remain compliant with company HIPAA annual training. This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5672
Work Location : Location US-MI-Grand Rapids
MedData has an opportunity available as a COVID-19 Facilities Screener to work in our regional office located in Grand Rapids, MI. The schedule for this Temporary Part Time role will be between the hours of 6:30 AM and 10 AM.    ESSENTIAL DUTIES AND REQUIREMENTS   Screeners will be responsible for performing digital temperature screenings and administer health questionnaires prior to employees’ shift. You will be provided PPE, digital thermometers and screening information.   This is an excellent opportunity for current nursing students, Medical Assistant certification in progress or college students seeking extra income on a temporary basis.     QUALIFICATIONS AND RESPONSIBILITIES - 1+ year experience as a Medical Assistant, CNA or LPN/RN preferred - Medical Assistants, CNA’s or LPN/RN’s strongly preferred - Minimum 2 years’ experience in a medical environment preferred - Prior experience with diagnostic testing preferred - Excellent written and verbal communication skills - Exceptional attention to detail - Ethical understanding of patient processes, confidentiality and personal health information (PHI) data management. - Remain compliant with company HIPAA annual training. This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5671
Work Location : Location US-CA-Anaheim
MedData has an opportunity available as a COVID-19 Facilities Screener to work in our regional office located in Anaheim, CA. The schedule for this Temporary Part Time role will be between the hours of 6:30 AM and 10 AM.    ESSENTIAL DUTIES AND REQUIREMENTS   Screeners will be responsible for performing digital temperature screenings and administer health questionnaires prior to employees’ shift. You will be provided PPE, digital thermometers and screening information.   This is an excellent opportunity for current nursing students, Medical Assistant certification in progress or college students seeking extra income on a temporary basis.     QUALIFICATIONS AND RESPONSIBILITIES - 1+ year experience as a Medical Assistant, CNA or LPN/RN preferred - Medical Assistants, CNA’s or LPN/RN’s strongly preferred - Minimum 2 years’ experience in a medical environment preferred - Prior experience with diagnostic testing preferred - Excellent written and verbal communication skills - Exceptional attention to detail - Ethical understanding of patient processes, confidentiality and personal health information (PHI) data management. - Remain compliant with company HIPAA annual training. This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5670
Work Location : Location US-TX-The Woodlands
MedData has an opportunity available as a COVID-19 Facilities Screener to work in our regional office located inThe Woodlands, TX. The schedule for this Temporary Part Time role will be between the hours of 6:30 AM and 10 AM.    ESSENTIAL DUTIES AND REQUIREMENTS   Medical Screeners will be responsible for performing digital temperature screenings and administer health questionnaires prior to employees’ shift. You will be provided PPE, digital thermometers and screening information.   This is an excellent opportunity for current nursing students, Medical Assistant certification in progress or college students seeking extra income on a temporary basis.     QUALIFICATIONS AND RESPONSIBILITIES - 1+ year experience as a Medical Assistant, CNA or LPN/RN preferred - Medical Assistants, CNA’s or LPN/RN’s strongly preferred - Minimum 2 years’ experience in a medical environment preferred - Prior experience with diagnostic testing preferred - Excellent written and verbal communication skills - Exceptional attention to detail - Ethical understanding of patient processes, confidentiality and personal health information (PHI) data management. - Remain compliant with company HIPAA annual training. This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2020-5669
Work Location : Location US-IL-Harvey
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital located in Harvey, IL. The schedule for this full time role is Monday- Friday 8am -4:30pm. The schedule may vary at times due to client needs and coverage.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2020-5667
Work Location : Location US-KS-Kansas City
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Part time Hospital Patient Advocate to work in a Hospital located in Kansas City, KS. The schedule for this part time role is Sunday's from 9am - 8pm.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment   PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5666
Work Location : Location US-IL-Chicago
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in our regional office located in Chicago, IL. The schedule for this Full Time role is Monday through Friday 8am to 4:30pm.     POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off    This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123
ID
2020-5665