MedData

About The Company

MedData is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
 
At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

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Work Location : Location US-CA-Downey
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital setting located in Downey, CA. The schedule for this full time role is Friday - Tuesday 12pm- 8:30pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish  PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. IND123 MedData is an Equal Opportunity Employer
ID
2020-5609
Work Location : Location US-CO-Glenwood Springs
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inGlenwood Springs, CO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS   - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123
ID
2020-5608
Work Location : Location US-CA-Anaheim
MedData has an excellent career opportunity available as a Bilingual ER Staff Advocate to work in our office in Anaheim, CA. The schedule for this full time role is Monday - Friday 8:30am - 5:30pm.   What does a Staff Advocate do? The purpose of a Staff Advocate is to connect uninsured and underinsured hospital patients by phone to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. You are the liaison between the patient in need, the hospital facility and government agencies.   We are looking for individuals that have excellent customer service skills, efficient Microsoft office skills (Word, Excel and Outlook), a knack for problem solving, a sense of urgency and excellent communication skills.   POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need the hospital facility and government agencies. The ER Staff Advocate works within the scope of authority established by MedData while supporting and adhering to our code of ethics, business standards, mission, and core values.   ESSENTIAL DUTIES AND RESPONSIBILITIES:         - Interview applicants, obtain demographics and inquire about current circumstances, such as last date of employment, employer information, household composition, income and property - Explain the program benefits and values of applying for county, state and/or federal programs - Initiate the application process for benefits by assisting applicants with the completion of all the necessary paperwork and working aggressively to obtain all the pending verifications - Must be well versed with the technical components of the application process and assure that the applicants understand each form they are signing - Must be able to efficiently manage time, perform clerical tasks such as typing and filing, and preferred knowledge of government regulations - Work with county eligibility workers and county offices to create a positive working relationship - Work with Intake Advocates at assigned hospitals to ensure timeliness of tasks and provide proactive support with follow up communications and tasks - Work effectively with TCN (Call Center) - Must be able to multi-task easily and efficiently - Must have minimum of 100 efforts per day - Meet resolution at 60 days from referred date - Must spend a minimum of 80% of time on case management - Must have the ability to work independently and with a team   QUALIFICATIONS AND REQUIREMENTS: - High School Diploma or GED, Bachelor’s Degree Preferred - Thorough understanding and proven track record working with state and federal programs - Demonstrates and involves others in learning about ongoing needs for change.  - Excellent time management and prioritization skills - Accustomed to working in a rapidly changing environment - Demonstrated ability to hear, assess and prioritize client requests and concerns and diligence with follow through - Work independently, as well as with a team. - Demonstrated ability to multi-task numerous system, employee and client urgencies - Excellent communication skills both written and oral - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. - Ability to apply common sense understanding to carry out instructions furnished in writting - To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Internet software; Database software; and E-mail - Knowledge of government programs and be well versed with the technical components of the application process - Ability to research technical information and government regulations - Ability to work under pressure, meet deadlines, make sound decisions, and possess strong problem solving skills - Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit - Knowledge of government programs and be well versed with the technical components of the application process - High comfort level working in a time sensitive, diverse and fast pace environment - Experience in MS Office Applications and Internet Usage - Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit   BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off  PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5604
Work Location : Location US-CA-Anaheim
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in our office in Anaheim, CA. The schedule for this full time role is Monday - Friday 8:30am - 5pm.   What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients by phone to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. You are the liaison between the patient in need, the hospital facility and government agencies.   **We are looking for individuals that have excellent customer service skills, efficient Microsoft office skills (Word, Excel and Outlook), a knack for problem solving, a sense of urgency and excellent communication skills. Previous call center exp a plus!   POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2020-5603
Work Location : Location US-KY-Louisville
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Part time Hospital Patient Advocate to work in a Hospital located in Louisville, KY. The schedule for this part time role is Saturday and Sunday from 12pm -8pm. The schedule may vary at times due to client needs and coverage.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment   PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting. IND123   MedData is an Equal Opportunity Employer  
ID
2020-5591
Work Location : Location US-KY-Louisville
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Part time Hospital Patient Advocate to work in a Hospital located in Louisville, KY. The schedule for this part time role is Saturday and Sunday 8am -4:30pm. The schedule may vary at times due to client needs and coverage.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting. IND123   MedData is an Equal Opportunity Employer  
ID
2020-5590
Work Location : Location US-KY-Louisville
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital located in Louisville, KY. The schedule for this full time role is Monday- Friday 8am -4:30pm. The schedule may vary at times due to client needs and coverage.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5586
Work Location : Location US-KY-Louisville
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital located in Louisville, KY. The schedule for this full time role is Monday- Friday 9am -6pm. The schedule may vary at times due to client needs and coverage.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting. IND123   MedData is an Equal Opportunity Employer  
ID
2020-5579
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available for a Team Lead to work in St Louis, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The Team Lead is responsible to lead a team of 6-8 employees working toward securing federal and/or state disability benefits for claimants. This position is focused on training, coaching and facilitating team assignments and performance to achieve essential performance metrics. The Team Lead functions as a subject-matter expert on a specific portion of the disability claim process and serves as the first-level for claim escalation and conflict-resolution.    ESSENTIAL DUTIES AND RESPONSIBILITIES - Manage initial eligibility determination of SSI/SSDI candidates and the appropriate completion of necessary federal documentation needed to pursue disability benefits - Ensure the team is securing the information necessary to determine if the individuals meet Social Security’s non-medical and medical criteria - Manage a work queue of approximately 100 claimants - Collaborate telephonically with individuals who have pending applications for Social Security Disability (SSI/SSDI) benefits (to include state and local government agencies and nationwide Medical providers) - Gather of all required documentation to include state, federal and medical treating records - Ensure claimants most current information is secured with all required agencies to include, company systems, state and federal agencies - Review and process medical documentation for submission - Research methods to overcoming roadblocks in the SSI/SSDI application and follow up process - Review individual and group performance metrics related to both quality and quantity; provide regular, constructive feedback to employees - Conduct initial training for new employees as well as ongoing training for current employees - Provide ongoing coaching/process-expertise to enable employees to thoroughly research and exhaust all available methods/resources to establish eligibility and/or efficiently process claims - Facilitate and/or resolve first-level escalated claims and high-dollar accounts.  Provide expertise on team/process-specific tasks.  Request DA [TEAM] Supervisor assistance, if needed - Mediate and/or resolve first-level employee conflict situations/issues; request DA Supervisor involvement if corrective action is needed - Present a professional appearance and attitude at all time - Develop strong rapport with employees on team - Provide regular performance summary data/reports and process improvement recommendations as required   QUALIFICATIONSAND REQUIREMENTS - High School Diploma or GED - Some college coursework preferred - 1 year supervisory/leadership experience (preferred) - Working knowledge of SSA medical listings, POMS, and SSA grids - Customer service experience - Basic understanding of entire federal/state disability application and appeal process - Strong computer skills, including data entry, database systems, web-based applications, utilizing multiple programs simultaneously, and working knowledge of MS Office, Outlook, etc. - Strong verbal and written communication skills - Strong interpersonal and organizational skills - Strong attention to detail, critical-thinking, evaluation, and problem-solving skills     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123     T
ID
2020-5573
Work Location : Location US-AZ-Glendale
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in Glendale, AZ. The schedule for this Full Time role is Sunday - Wednesday 11 AM - 10 PM.     POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES   - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS   - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123
ID
2020-5572
Work Location : Location US-KY-Louisville
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital located in Louisville, KY. The schedule for this full time role is Monday- Friday 8am -5pm. The schedule may vary at times due to client needs and coverage.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting. IND123   MedData is an Equal Opportunity Employer  
ID
2020-5567
Work Location : Location US-CA-Stanford
MedData has an excellent career opportunity available as a Lead Hospital Patient Advocate to work in a hospital in Stanford, CA . The schedule for this full time role is working an 8 hour shift Monday- Friday (7:45am-4:15pm, 8am-4:30pm, 8:30am-5pm or 9am-5:30pm) with possible Saturday and Sunday coverage. The schedule may vary at times due to client needs and coverage.     With this role we are able to offer competitive pay and a benefits package including an HSA medical account, dental and life insurance, PTO and a 401(k).    **Reliable transportation is required as this position requires driving in and around the area to cover other hospitals and meeting with patients in their homes. Driving is required.**   POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies. Provide mentoring to Patient Advocates and communicate with clients to ensure effective functioning of the operation.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Manage follow up and resolution of complex cases or those requiring the appeals process - Act as a mentor for other Patient Advocates and assisting in the training process for new staff - Being a resource for Patient Advocates questions related to process, programs, payers, etc… - Escalate any problems or concerns to Supervisor, Regional Director and/or Director of Operations - Screen uninsured hospital patients in an effort to find government programs to cover medical expenses - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain work queue of patient accounts, as assigned - Collaborate with hospital staff, case managers, social workers, financial counselors - Attend assigned meetings with the client as needed - Assist in preparation of any reports that will be distributed to the client - Provide mentorship to other advocates as assigned by Project Manager    QUALIFICATIONS AND REQUIREMENTS  - High School Diploma or GED required - Some college coursework preferred - Ability to demonstrate effective staff training - Case management experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Exemplary communication skills, both orally and written, to a variety of individuals - Ability to multitask - Ability to function and make appropriate decisions in a fast paced environment   BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting. IND123   MedData is an Equal Opportunity Employer    
ID
2020-5563
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work inSt Louis, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5545
Work Location : Location US-OR-Meadford
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Meadford, OR. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123  
ID
2020-5541
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work inSt. Louis. The schedule for this Full Time role is Monday through Friday 10 AM to 7 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5526
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inSt. Louis, MO. The schedule for this Full Time role is 4 -10's Friday through Monday 8 AM to 7 PM. This schedule could also be Thursday through Sunday 8 AM to 7 PM.     POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123  
ID
2020-5525
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in St. Louis, MO. The schedule for this Full Time role is Monday through Friday 9 AM to 6 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5524
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work in our regional office in St. Louis, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5523
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in St. Louis, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Fluent in English and Spanish required         This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer IND123  
ID
2020-5522
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work in St. Louis, MO. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.    POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES - High School Diploma or GED - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2020-5520