MedData

About The Company

MedData is a healthcare revenue cycle management services provider with more than 40 years of experience. We offer hospitals and health systems a full complement of solutions, including eligibility & enrollment, accounts receivable management & recovery, self-pay/early out, and denials management. We currently serve nearly 2000 facilities nationwide from our headquarters in Houston and more than 20 regional offices across the United States. 

 

At MedData, we take great pride in our company, in each other, and in our 40+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

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Work Location : Location US-
MedData has an excellent career opportunity available as a RemoteBilingual Patient Advocate to work remotely (work from home). The schedule for this full time role is Monday- Friday 8:30am-5pm PST.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED prefered, except when required by our client.   - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6973
Work Location : Location US-AZ-Mesa
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inMesa, AZ. The schedule for this Full Time role is Wednesday - Saturday 11 AM - 10 PM.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6969
Work Location : Location US-
MedData has an excellent career opportunity available as a Remote VA Operations Manager (work from home). The schedule for this Full Time role is Monday - Friday 8am- 4pm with flexibility as needed.    The role of the Veterans Affairs Operations Manager is to focus on process improvement by monitoring work flow and quality control.  The Operations Manager is responsible for performing the essential functions listed below:  - Oversees daily activities of Customer Service Representatives, Administrators, Attorney Callers, and Paralegals. - Keeps immediate superior promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. - Suggests and implements changes to better improve processes and drive performance of assigned team(s). - Closely monitors performance and daily activities of assigned team(s). - Responsible for ensuring assigned employees are scheduled appropriately. - Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. - Participates in daily, weekly, monthly, and annual planning processes. - Maintains a favorable working relationship with all other company employees to promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness - Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. - Responsible for maintaining and adhering to compliance policies and procedures - Technology based testing - Research and development aimed to achieve company initiatives and strategic goals. - Regular and timely attendance. - Other duties as assigned.   QUALIFICATIONS AND REQUIREMENTS: - High School Diploma is required. Associate’s Degree preferred. - Strong understanding of VA (Veterans Affairs) claims process including Community Care Network (CCN) and traditional VA authorization and billing requirements. - 2 years’ experience in either the legal, healthcare, and/or insurance fields is preferred. - Prior management experience preferred. - Prior leadership experience leading both remote and in-person teams. - Experience communicating and interacting with Client leadership - Must be familiar with standard concepts, practices and procedures within a legal and/or healthcare environment. - Excellent communication skills - Proven success in motivating others to accomplish set goals. - Professional demeanor and attitude - Ability to work effectively with others - Excellent organizational skills and attention to detail - Basic keyboard skills and computer knowledge - Experience and success in working independently - Able to travel on a regular basis 25% of the time and as otherwise required by business needs.   BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K match - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles  The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignme This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer
ID
2021-6968
Work Location : Location US-AZ-Phoenix
MedData has an excellent career opportunity available as a Patient Advocate to work in our regional office located inPhoenix, AZ. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.     POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED prefered, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6964
Work Location : Location US-
MedData has an excellent career opportunity available for a Remote TAR and Reimbursement Team Lead (work from home). The schedule for this full time role is Monday- Friday 8am -4:30pm PST with flexibility as needed.     SUMMARY: The purpose of this position is to communicate with clients to ensure effective functioning of the TAR and Reimbursement operations within MedData. The lead will also provide mentoring and training to Authorization Coordinators and Reimbursement Specialists.   ESSENTIAL DUTIES AND RESPONSIBILITIES: - Manage follow up and resolution of more complex TAR cases; - Act as a mentor for Authorization Coordinators and Reimbursement Specialists; - Assist in the training process for new staff; - Being a resource for Authorization Coordinator and Reimbursement Specialist questions related to process, policies, payers, etc… - Escalate any problems or concerns to management and/or Regional VP; - Maintains TAR logs, prepares TAR reports, reconciles TAR inventory with those of the client hospital’s; - Address or assist management in addressing any TAR barriers to successful implementation; - Detailed, accurate and timely documentation in both MedData Case Management System and the hospital systems on all accounts worked; - Provide exceptional customer service skills at all times; - Participate in ongoing trainings in order to apply the content learned in dealings with TARs and Medi-cal Reimbursement; - Maintain work queue of patient accounts, as assigned - Collaborate with other departments as needed for continued success; - Attend assigned meetings with the client as needed; - Assist in preparation of any reports that will be distributed to the client; - Other duties as assigned.    QUALIFICATIONS AND REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. - High school graduate, preferably with 2 years’ college - At least 2 years’ experience with revenue cycle work. - Read, speak, write and understand the English language fluently - Keyboarding skills, at least 35 wpm - Adaptability when dealing with constantly changing processes, computer systems and government programs - Experience working with state and federal programs - High-level analytical & critical thinking skills - Knowledge of hospital’s patient accounting systems (Epic, Cerner, etc) - Proficient experience utilizing Microsoft Office with emphasis on Excel and Outlook - Dependable and highly detailed individual - Willingness to learn new systems and functions - High commitment to customer service to our internal and external clients. - Ability to multitask and ability to function and make appropriate decisions in a fast paced environment   BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical, Dental & Vision - HSA, FSA - 401K - Paid Time Off: 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    While performing the duties of this job, the Employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms.  The Employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.    The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.     MedData is an Equal Opportunity Employer  
ID
2021-6954
Work Location : Location US-MO-St. Louis
MedData has an excellent career opportunity available as a Patient Advocate to work in a sospital setting located in St. Louis, MO.   The schedule for this full-time role is 8am-5pm, Monday-Friday.   POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED prefered, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6949
Work Location : Location US-MI-Grand Rapids
MedData has an excellent career opportunity as a Patient Service Representative in Grand Rapids, MI. Pay Rate: $16.00-17.50-depending on skills and direct related expeirence   $1500 Sign On Bonus and Incentive Pay   Work from home opportunity for qualified candidates   Available full-time shifts (no weekends): · 10am-6:30pm Monday-Friday · 10:30am-7:00pm Monday-Friday · 11am-7:30pm Monday-Friday · 11:30am-8pm Monday-Friday *Must be willing to work 1 weekday from 11:30am-8pm. We offer a nice selection of benefits, 401k, paid training, a generous PTO plan, paid holidays, and advancement opportunity. Our office is conveniently located in Grand Rapids by the airport.   JOB SUMMARY: The Patient Services Representative is responsible for clear, concise, and professional communications with patients, guarantors, and insurance companies. PSRs are responsible for resolving patient accounts efficiently and thoroughly while providing exceptional customer service, while utilizing multiple systems and aids to problem solve and educate callers. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Answers phone calls from patients, guarantors, and insurance companies. - Researches accounts to provide correct balance, payment, and insurance information, as well as educate callers regarding insurance billing and payment options. - Recognizes and resolves insurance and billing errors. - Brings patient’s accounts to resolution via immediate payment in full, setting up payment plans, post-dating payments, finding insurance, or offering settlements or discounts, as well as recognize appropriate reasons for patients to dispute balances. - Keeps informed and up to date on the proper procedures and protocols for each of our providers. - Makes outbound calls to patients or guarantors regarding the collection of past due balances as well as to advise them of information given to us by their insurance or the provider regarding their accounts. - Work as a Collector to settle out of patient pocket expenses with patients and negotiate settlements for larger account balances. - Documents all work performed in accurate and concise manner according to MedData best practices. - Handles all calls with efficiency and accuracy as well as exceptional customer service. - Other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. - High school diploma or equivalent is required - Customer service experience is required - Call center experience is an advantage - Prior experience with self-pay collections experience in a healthcare environment is a plus. - Must have strong computer and typing skills - Professional, accurate, clear and concise communication - Detailed and thorough - Positive and encouraging attitude - Adaptable - Bilingual speaking skills (English-Spanish) a plus This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee. To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123 Location: 5253 36th Street SE, Grand Rapids, MI 49512 Location: 5253 36th Street SE, Grand Rapids, MI 49512         This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6947
Work Location : Location US-IL-Ottawa
MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Ottawa, IL.   The schedule for thisfull-time role is 8am-4:30pm, Monday-Friday.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED prefered, except when required by our client. - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6946
Work Location : Location US-CO-Boulder
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in Bolder, CO. The schedule for this Full Time role is Monday through Friday 9 AM to 6 PM.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles          This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6933
Work Location : Location US-NC-Winston-Salem
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Winston-Salem, NC.    The schedule for this full-time role is Tuesday-Saturday hours 9am-6pm.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.     ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or equivalent except where required by client - Some college coursework preferred - Prior hospital experience is an advantage  - Prior medical experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment   BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6926
Work Location : Location US-CA-Monterey
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Part timeHospital Patient Advocate to work in a Hospital setting located in Monterey, CA. The schedule for this full time role is Monday - Friday 4:30pm -9pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment  PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6922
Work Location : Location US-
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work remotely. The schedule for this full time role is Monday- Friday 8:30am-5pm PST.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6917
Work Location : Location US-OK-Stillwater
RevClaims, a MedData company, has an excellent career opportunity available as a Data Entry/On-Site Administrator to work in a hospital setting in Stillwater, OK. The schedule for this full time role is Monday- Friday 8am -5pm.    Position Description: The primary role of this position is to manage patient accounts by communicating with hospitals, insurance companies, attorneys and the patient. This position requires a great amount of organizational skills along with the ability to multi-task, as the On-Site Administrator is continuously receiving and processing information.  This position will be the point person between RevClaims, the patient, and the provider. The Administrator must understand and promote the relationship between our company and the provider by managing relationships with employees at every level of the provider’s organization. The On-Site Administrator will work on site at the health care facility.    Essential Functions: - Input patient and liable third party information into RevClaims and provider systems; basic to cross-informational data entry. - Receive and process insurance information and forms from patients, insurance companies, and attorneys. - Process additional information and request from patients, insurance companies, and attorneys on the billing of patient treatment. - Review and manage patient accounts to ensure that proper documentation, payments, and necessary letters of authorization are entered correctly. - Manage patient accounts through the company’s database and coordinate with the home office in regards to medical information and billing to third parties. - Technology based testing participation. - Responsible for maintaining and adhering to compliance policies and procedures. - Regular and timely attendance. - Other duties as assigned. Qualifications: High School Diploma or GED. Associate’s Degree in a Healthcare related field or Bachelor’s Degree preferred Experience in insurance, medical billing, and/or legal work preferred.    Skills Required - Basic keyboard skills and computer knowledge - Excellent communication skills - Excellent telephone skills, including use of multi-line phone - Professional demeanor and attitude - Ability to work effectively with others - Medical terminology helpful. - Excellent organizational skills - Attention to detail - Ability to read and interpret basic business correspondence, safety instructions, operating instructions, and policy manuals. - Ability to write routine business correspondence. - Ability to speak effectively and communicate with physicians, patients, and other staff members. - Ability to speak Spanish is not required, but will be considered a plus in an applicant. BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.  Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K match  - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit, must have finger dexterity, and the ability to communicate via telephone and computer. The employee must occasionally stand, walk, lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Due to the high level of patient interaction, this position requires the individual to physically adapt to the needs of others for communication and interaction- including crouching, bending, walking, standing, etc. while gaining patient information WORK ENVIRONMENT This job is performed indoors in a controlled environment where the noise level is usually moderate. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ID
2021-6915
Work Location : Location US-MO-Columbia
MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Columbia, MO.   The schedule for this full-time role is 8am-4:30pm, Monday-Friday.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or equivalent is preferred except where required by the client - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer   IND123  
ID
2021-6914
Work Location : Location US-CA-San Francisco
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital setting located in San Francisco, CA. The schedule for this full time role is Monday - Friday 8am -4:30pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6897
Work Location : Location US-NC-Winston-Salem
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Winston-Salem, NC.   The schedule for this full-time role is 8am-5pm, Monday-Friday.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6891
Work Location : Location US-
MedData has an excellent career opportunity available as a Patient Outreach Representative on our TPL team.  The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.  This is a remote based role.    The purpose of this position is assist hospitals in resolving accounts that are related to an accident.  Specifically, this position is focused on the effort to contact patients to obtain critical accident details and insurance information, and to assist patients with any questions they may have about the Third Party Liability process.  This position is similar to a call center representative, in that it requires almost constant time spent on the telephone.  Success in this position requires consistent connection to a phone call queue and the ability to multi-task between frequent incoming and outgoing calls.  Familiarity with no-fault laws of each state is also critical, but will be provided in training.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Maintain connection to both an inbound and outbound call queue throughout shift. - Maintain a minimum of 150 outbound calls per day (20 outbound calls per hour) through an automated outbound call queue, once full job proficiency has been achieved.  - Answer incoming calls from patients who are reached via an auto-dialer.  - Obtain accident details and insurance information from patients reached both via an outbound call queue and via an automated dialer. - Maintain excellent customer service and provide support to hospital patients who have questions about the third party liability process.  - Provide updates to MedData’s account management system as calls are completed; this is done by selecting the applicable option from a results menu (“made contact,”“left live message,”“line busy,” etc.) and writing a detailed note explaining what information was obtained during the call - Assist management with ad hoc inventory initiatives and other projects, as needed   QUALIFICATIONS AND REQUIREMENTS - Working knowledge of the hospital revenue cycle process and/or call center experience preferred. - Knowledge of and compliance with State and Federal regulations that govern collection practices, such as HIPAA and FDCPA.  - Proven ability to work well under pressure, multitask, analyze data, think critically and creatively to solve problems. Strong self-motivator.  - Intermediate knowledge of Outlook, Word, and Excel - High commitment to customer service and high levels of empathy and understanding. - Dependable and highly detailed individual with strong organizational skills.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer
ID
2021-6888
Work Location : Location US-TX-Marble Falls
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital setting located in Marble Falls, TX The schedule for this full time role is Monday- Friday 8am- 5pm with rotating holiday coverage.   What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as Medicaid, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K match  - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6885
Work Location : Location US-CA-Santa Rosa
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital setting located in Santa Rosa, CA. The schedule for this full time role is Monday - Friday 8am -4:30pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.    POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6863
Work Location : Location US-UT-Draper
MedData has an excellent career opportunity available as a Claims Representative on our Third Party Liability team. This is a remote based role. The schedule for this Full Time role is Monday - Friday 8 AM to 5 PM.   The purpose of this position is assist hospitals in resolving accounts that are related to an accident.  Specifically, this position is focused on the effort to obtain accident details and insurance information from hospital patients and from other sources (all contact being made over the telephone), to request hospital liens and bills to be submitted to identified insurance carriers, and to communicate with both insurance adjusters and personal injury attorneys during the claims adjudication process to ensure that the hospital receives payment on submitted bills and/or liens.   ESSENTIAL JOB FUNCTIONS:   - Maintain a queue of Third Party Liability accounts as assigned by management. - Maintain an average of 60 unique accounts worked per day (8 unique accounts worked per hour), once full job proficiency has been achieved.  - Contact hospital patients via telephone to obtain accident details and insurance information. Support hospital patients by answering any questions about the Third Party Liability process.  - Obtain accident reports from law enforcement agencies in the event that the patient cannot provide the necessary accident details and/or insurance information. - Submit hospital bills to insurance companies for payment, and request hospital liens to be filed, as applicable. - Maintain contact with insurance adjusters and/or personal injury attorneys during the claims adjudication process to ensure that the hospital bill/lien is paid timely and in full.  - Provide updates to MedData’s account management system as account work is completed; this is done by selecting the applicable option from an account status menu and writing a detailed note explaining what information was obtained and what transpired during the act of working each account - Assist management with ad hoc inventory initiatives and other projects, as needed   QUALIFICATIONS:  - High school diploma or GED required - Minimum one year experience working hospital revenue cycle processes preferred - Knowledge of and compliance with State and Federal regulations that govern collection practices, such as HIPAA and FDCPA. Knowledge of or experience working with hospital lien statutes, or paperwork pertaining to other statutory regulations, is a definitive advantage.  - Intermediate knowledge of Outlook, Word, and Excel - High commitment to customer service and high levels of empathy and understanding. - Dependable and highly detailed individual with strong organizational skills   PHYSICAL REQUIREMENTS:   While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.   This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an equal opportunity employer.  
ID
2021-6851