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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inKansas City, KS. The schedule for this Full Time role is Monday through Friday 9:00 AM to 5:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData works tirelessly to reduce the financial burden of medical bills on Americans and on the healthcare providers who serve them. Our daily work has made a positive difference to more than 30M individuals in communities across the nation. It is this desire to serve that enables our success at more than 650 hospitals nationwide. For 23 years and counting, we have helped find appropriate programs to help pay for healthcare and improved the patient experience.
MedData has an excellent career opportunity available as a Healthcare Claims Representative - Appeals to work in our brand new state of the art office in Draper, UT. The schedule for this full time role is Monday- Friday 8am- 4pm. **We offer flexible full time hours. You can start as early as 6am or as late as 9am.**
POSITION OVERVIEW
The purpose of this position is to process documentation and mail for the Billing and Appeals Department. It is the primary responsibility of the claims representative to review and distribute mail and other documents accurately and timely. This individual will also be ensuring that correspondence is transmitted timely.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Sort and distribute mail and office supplies throughout the department including interoffice mail, couriers and overnight mail
- Send letters/claims to appropriate parties
- Submit mail tracking numbers in software program for tracking purposes
- Deliver mail and printing projects throughout site
- Establish and maintain quality controls to ensure work accuracy
- Maintain office machines by clearing paper jams, cleaning of glass, toner replacement, stocking paper and general cleanliness of work space
- Upload documentation into software program
- Request documentation—such as invoices or medical records—from hospitals
QUALIFICATIONS AND QUALIFICATIONS
- High School Diploma or GED
- Ability to communicate effectively verbally and in writing and be able to speak professionally with patients and insurance companies
- Proactively resolve issues
- Ability to organize and set priorities according to situation all demands
- Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications.
- Related experience in document management field or in a related area is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. IND123
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inPhoenix, AZ. The schedule for this Full Time role is Monday - Friday 9am-5:30pm.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inMesa, AZ. The schedule for this Full Time role is Monday -Friday 9am-6pm.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in San Antonio, Tx. The schedule for this PT role is Saturday and Sunday 10am - 9pm.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
IND123
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inMerrillville, IN. The schedule for this Full Time role is Monday through Friday 8 AM to 5:30 PM. Schedule have some flexibility on start time.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inMerrillville, IN. The schedule for this Full Time role is Monday through Friday 8 AM to 5:30 PM. Schedule have some flexibility on start time.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inKansas City, KS. The schedule for this Full Time role is Monday through Friday 8 AM to 5:30 PM. Schedule have some flexibility on start time.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inKansas City, KS. The schedule for this Full Time role is Monday through Friday 8:30 AM to 5 PM or 7:30 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inOverland Park, KS. The schedule for this Full Time role is Monday through Friday 8 AM to 5:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Overland Park, KS. The schedule for this Full Time role is Monday through Friday 8:30 AM to 5:00 PM. (with minor flexibility in shift time)
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses by working as the liaison between the patient in need, the hospital facility and government agencies
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet face to face with individuals at their home, or other designated locations, who are potentially eligible for a government assistance program
- Complete and gather necessary application and paperwork for the appropriate government assistance program.
- Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
- Follow directive from multiple MedData service lines
- Complete the appropriate applications and/or obtaining requested information
- Timely completion of documentation in both the Client and Company systems of the field visit performed
- Work all assigned accounts timely and efficiently.
- Maintain a properly organized portfolio of all client cases.
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Prioritize assignments as needed
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred but not required
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Ability to work independently and manage time effectively
- Experience working with state and federal programs preferred
- Critical thinking skills
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Bilingual Preferred
- Ability to travel within assigned territory up to 75%
- Reliable transportation and insurance coverage required
- Effective time management
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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JOB SUMMARY
The Full Time position as a Patient Services Representative is responsible for clear, concise, and professional communications with patients, guarantors, and insurance companies. PSRs are responsible for resolving patient accounts efficiently and thoroughly while providing exceptional customer service, while utilizing multiple systems and aids to problem solve and educate callers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answers phone calls from patients, guarantors, and insurance companies.
- Researches accounts to provide correct balance, payment, and insurance information, as well as educate callers regarding insurance billing and payment options.
- Recognizes and resolves insurance and billing errors.
- Brings patient’s accounts to resolution via immediate payment in full, setting up payment plans, post-dating payments, finding insurance, or offering settlements or discounts, as well as recognize appropriate reasons for patients to dispute balances.
- Keeps informed and up to date on the proper procedures and protocols for each of our providers.
- Makes outbound calls to patients or guarantors regarding past due balances as well as to advise them of information given to us by their insurance or the provider regarding their accounts.
- Documents all work performed in accurate and concise manner according to MedData best practices.
- Handles all calls with efficiency and accuracy as well as exceptional customer service.
- Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
- Customer service experience
- Professional, accurate, clear and concise communication
- Detailed and thorough
- Positive and encouraging attitude
- Adaptable
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The Employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,350 employees and growing, please apply directly to this posting.
MedData is an equal opportunity employer. IND123
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MedData has an excellent career opportunity available as a Hospital Intake Advocate to work in a Hospital setting located in South San Francisco, CA. The schedule for this full time role is Monday- Friday 8am-4:30pm. As the Hospital Intake Advocate you will also be traveling and covering other hospitals in San Francisco and Redwood City as well as doing home visits so travel is required.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet face to face with individuals at bedside, their home, or other designated locations, who are potentially eligible or determined a patient/family is a viable candidate for federal, state, and/or county medical or disability assistance
- Initiate the application process for benefits by assisting applicants with the completion of all the necessary paperwork and working proactively to obtain all the pending verifications; prepare applications for filing with county
- Must be able to efficiently manage time, perform clerical tasks such as typing and filing, and have knowledge of government regulations
- Obtain medical records, bills, hospital face sheets or print/copy if access is permitted
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Follow directive from Supervisor, Project Manager, Executive Director, and Regional Vice President
- Complete the appropriate applications and/or obtaining requested information
- Complete requested home visits as needed to acquire documentation
- Timely completion of documentation in both the Client and Company systems of the field visit performed
- Work all assigned accounts timely and efficiently
- Work with Staff Advocates, if needed, with communications and follow up tasks
- Maintain a properly organized Intake File of all client cases along with Intake coversheet with Pending items.
- Maintain structured and timely contact with the applicant and responsible government agency, in person and/or by phone whenever possible
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Prioritize assignments as needed
- Work may be occasionally demanding. Must be able to deal with difficult applicants or a large volume of applicants in one day, and maintain a minimum caseload of 15 accounts which includes a minimum of 4-5 new referrals per day and be able to work off of MyDay reports on a daily basis. Excluding any application filed accounts
- DHR/hospital documentation daily of work efforts and updating of KPIs
- Some travelling is required to attempt home visits, field visits to county offices, and may be necessary to cover other hospitals
- Maintain a minimal caseload if in-house patient referrals are under 3 new referrals daily. Must maintain a caseload with less than 10% of accounts past due, and be able to work at least 20 Status Updates per day
- Must spend a minimum of 80% of time on case management
- Must have the ability to work independently and with a team
- Perform other duties as required or requested by management
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred but not required
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Ability to work independently and manage time effectively
- Prior hospital experience preferred
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Bilingual Preferred
- Ability to travel within assigned territory
- Reliable transportation and insurance coverage required
- Effective time management
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. IND123
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inLa Crosse, WI. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital setting located inTustin, CA. The schedule for this full time role is Monday- Friday 9:30am-6pm. As the Hospital Patient Advocate you will be traveling and covering other hospitals in the area as well as doing home visits meeting with patients in their homes so travel is required.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients bedside as well as in their homes in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. IND123
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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SUMMARY
The Software Development Manager’s role is to plan, architect, coordinate, and supervise all activities related to the design, development, implementation, and production support of software applications with a focus on web applications. The position is accountable for ensuring that everyone on the team knows and executes the designated role, feels empowered and supported in the role. The position also serves as technical adviser to management and ensures projects are aligned with the business goals. The Manager is required to be well versed in Agile methodologies. DevOps experience is beneficial.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide proactive oversight and management of developers to deliver high quality IT services in a timely manner.
- Develop and maintain a highly functioning Application Development team.
- Manage team with diverse and varying skills. Leverages the strengths of the team to achieve optimal results.
- Establish, track, and communicate relevant metrics, measures, and key performance indicators to track performance at an individual departmental and product level. Use performance metrics to provide continuous service improvement.
- Works with and influences other IT departments and vendors to achieve results.
- Provides regular one-on-one feedback, coaching, and staff development to all members of the team, addressing individual staff performance problems as needed. Prepare and provide annual performance reviews with direct reports.
- Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies including SOC1, SOC2, PCI, and HIPAA. Provides related audit support, evidence, and remediation.
- Coordinate with key stakeholders in the business to understand requirements and schedules
- Participate in requirement analysis for new projects and enhancements to current projects
- Design/work with team to design user interface concepts that support the intended purpose
- Acquire business knowledge of supported departments and develop thorough understanding of operational processes
- Create & maintain strong working relationships with IT and operations team members
- Develop strong partnerships and communication channels with key stakeholders
- Be a technical adviser to management and ensures projects are aligned with the business goals
- Engage professionally with clients and vendors when required
- Advocate continuous improvement using Agile methodologies
- Proactively keep abreast of industry developments, skills and technologies and share information, ideas and best practice with development team
- Provide guidance to development team to focus on responsive and user-friendly application development.
- Ensure all new developments go through an appropriate testing process and have solid release plans for hand-over to production environment
- Manage release processes for the progression of code in the development, test, and production environments
- Perform peer code review and mentor software developers
- Manage resource allocation by regularly accessing the prioritized project tasks and ticket list
- Perform supervisory duties like recruiting, orienting, training, scheduling, and coaching employees; communicating job expectations
- Assist developers overcome roadblocks and maintain a high degree of productivity
- Execute and maintain project management processes in the areas of project schedule, quality management, resource management and change management
- Communicate regularly with team members and key stakeholders about project status, decisions, actions, and risk areas
- Ensure all developments are documented and meet design requirements
- Assist support analysts/developers with issues they are unable to resolve
- Work with SMEs/Business Analysts/Trainers to create user guide or training materials
- Give technical presentations for new functionality enhancements to the development/operations team
- All other job related duties as it relates to the job function or as delegated by senior management.
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum 6 years of work related experience in in SDLC with RPG or Microsoft Stack. If candidate has relevant education in computer science, computer information systems, or related field, lack of experience can be supplemented by education degree as follows:
- Microsoft/Management Certifications – 1 year
- Associate’s Degree – 1 year
- Bachelor’s Degree – 2 years
- Master’s Degree – 3 years
- Experience in requirement analysis, designing, proposing new business solutions, training and presentation of new or improved processes.
- Experience in project planning, prioritization, resource allocation and mentoring developers.
- Prior supervisory or management experience is highly desired.
- Proficient in VB.NET, C#, ASP.NET, JavaScript/JQuery, HTML, TFS, IIS, MS SQL, Windows Operating Systems, .NET Framework.
- Understanding and comprehension of fundamental healthcare revenue cycle processes, concepts, and technologies is strongly recommended.
- PMP or other equivalent project management certification is preferred.
- Demonstrated ability to perform above listed essential job functions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an equal opportunity employer.
-
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located in Fargo, ND. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a SQL Developer II. This position is located at our regional office in The Woodlands, Texas and is not a telecommute position. Works hours are flexible starting as early as 7:00AM and as late as 9:00AM to accomodate travel to the office.
POSITION OVERVIEW:
The purpose of this position is to perform SQL Development functions including: design new or enhance existing enterprise database systems, maintain or develop critical databases processes, perform unit and system testing, perform support and help desk tasks. The position is responsible for creating SSRS reports by collaborating with management team. This position is also responsible for ETL functions between a multitude of relational databases and external data files.
ESSENTIAL JOB FUNCTIONS:
- Program in T-SQL with relational databases including currently supported versions of Microsoft SQL Server
- Write SQL queries using Joins, Cross Apply, Aggregate Queries, Merge, Pivot
- Develop and maintain Stored Procedures, Functions and Views
- Design normalized database tables with proper indexing and constraints
- Perform SQL query tuning and performance optimization on complex inefficient queries
- Use table variable, temporary table, CTE appropriately to deal with large datasets
- Analyze queries for any deadlock resulting due to conflicts
- Collaborate with DBA on database design and performance enhancements
- Participate in all phases of the software development life cycle in a team environment
- Debug existing code and troubleshoot for issues
- Develop and maintain database processes such as MPower tactics, MPower activity code restrictions and business rules, Agent Jobs, letter and automated call logic
- Translate business requirements into report designs by collaborating with management
- Develop Microsoft SSRS reports using latest version of Visual Studio and TFS
- Create reports in tabular, matrix, chart, and free-form report layouts
- Use interactive reporting features by providing links to sub-reports and drill-through reports
- Automate report distribution through standard and data-driven subscriptions
- Maintain existing data warehouse for reporting and data analytics
- Design, develop, test and document ETL processes
- Develop data cleansing routines utilizing typical data quality functions involving standardization, transformation, rationalization, linking and matching
- Develop or maintain SSIS Packages
- Keep up-to-date with the latest database features, techniques, and technologies
- Support current business applications including the implementation of bug fixes as needed
- Able to multi-task and adapt to shifting priorities
- Able to meet deadlines set in project planning
- Communicate progress through the project execution phase
- Follow industry and company standard coding practices
- Produce technical and application documentation
- Test database process feature enhancements and bug fixes
- Produce quality deliverables upon deployment
- Perform application support using third party Help Desk systems such as Kayako
- Assist support analysts with issues they are unable to resolve
- Ensure customer satisfaction by meeting customer needs in a courteous and timely manner
QUALIFICATIONS:
- Minimum 5 years of work related experience in T-SQL, SSRS and ETL. If candidate has relevant education in computer science, computer information systems, or related field, lack of experience can be supplemented by education as follows:
- Microsoft Certifications – 1 year
- Associate’s Degree – 1 year
- Bachelor’s Degree – 2 years
- Master’s Degree – 3 years
- Experience in developing, maintaining and supporting database processes using Microsoft SQL Server with emphasis on .NET technologies.
- Proficient with one or more of the following; T-SQL, SSRS, SSIS, SSAS, Data warehousing, ETL
- Demonstrated ability to perform above listed essential job functions.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an equal opportunity employer.
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MedData has an excellent career opportunity available as a Part time Field Representative to work in a hospital located in Boulder, CO. The schedule for this part role is working approximately 10 hours a week. This position does require home visits meeting with patients in their homes.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses by working as the liaison between the patient in need, the hospital facility and government agencies
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet face to face with individuals at their home, or other designated locations, who are potentially eligible for a government assistance program
- Complete and gather necessary application and paperwork for the appropriate government assistance program.
- Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
- Follow directive from multiple MedData service lines
- Complete the appropriate applications and/or obtaining requested information
- Timely completion of documentation in both the Client and Company systems of the field visit performed
- Work all assigned accounts timely and efficiently.
- Maintain a properly organized portfolio of all client cases.
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Prioritize assignments as needed
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred but not required
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Ability to work independently and manage time effectively
- Experience working with state and federal programs preferred
- Critical thinking skills
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Bilingual Preferred
- Ability to travel within assigned territory up to 75%
- Reliable transportation and insurance coverage required
- Effective time management
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. IND123
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
-
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inAlexandria, LA. The schedule for this Full Time role is Monday through Friday 8 AM to 5 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer