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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in our regional office in Phoenix, AZ. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inSun City West, AZ. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inSun City, AZ. The schedule for this Full Time role is Monday -Friday 8 AM - 4:30 AM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inPhoenix, AZ. The schedule for this Full Time role is Monday through Friday 8 AM TO 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in Glendale, AZ. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inMesa, AZ. The schedule for this Full Time role is Monday - Fridau 8 AM-430 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located inGilbert, AZ. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
-
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in Scottsdale, AZ. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
- Must fluently read, write & speak both English & Spanish
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Patient Advocate/Field Representative to work in a Hospital setting located in Suffern, NY. The schedule for this Full Time role is Monday to Friday from 9:00 am to 5:30 pm.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Valid Drivers License
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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JOB SUMMARY
Duet / MedData has an existing software platform supporting web users, mobile users, kiosk users, and other internet user types today. This platform was built using PHP and MySQL and now utilizes JavaScript and React. The platform uses a range of tools including Code Igniter and Laravel and others to support the range and volume of clients in operation today. This individual will also create JSON based RestFUL web service APIs that support interconnectivity from the platform for the connect points.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Implement content management systems
- Develop applications and websites
- Suggest new methodologies to better drive our business
- Interfacing with our team / clients / customers performing full lifecycle development.
- Work both independently as well as in a team setting
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's Degree or equivalent experience
- 3+ years of Web Development experience
- Specific Web Application Development experience
- Experience with PHP, MySQL and JavaScript / React
- Application development experience in the LAMP stack
- Experience creating JSON based Web Services (APIs)
- Hands-on experience on Client-Server applications
- Solid understanding and respect for design and usability
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
-
MedData has an excellent career opportunity available as a Hospital Intake Advocate to work in a Hospital setting located inWalnut Creek, CA. The schedule for this full time role is Monday- Friday 8am-4:30pm. As the Hospital Intake Advocate, you will also be traveling and covering other hospitals in the area as needed so driving is required.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet face to face with individuals at bedside, their home, or other designated locations, who are potentially eligible or determined a patient/family is a viable candidate for federal, state, and/or county medical or disability assistance
- Initiate the application process for benefits by assisting applicants with the completion of all the necessary paperwork and working proactively to obtain all the pending verifications; prepare applications for filing with county
- Must be able to efficiently manage time, perform clerical tasks such as typing and filing, and have knowledge of government regulations
- Obtain medical records, bills, hospital face sheets or print/copy if access is permitted
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Follow directive from Supervisor, Project Manager, Executive Director, and Regional Vice President
- Complete the appropriate applications and/or obtaining requested information
- Complete requested home visits as needed to acquire documentation
- Timely completion of documentation in both the Client and Company systems of the field visit performed
- Work all assigned accounts timely and efficiently
- Work with Staff Advocates, if needed, with communications and follow up tasks
- Maintain a properly organized Intake File of all client cases along with Intake coversheet with Pending items.
- Maintain structured and timely contact with the applicant and responsible government agency, in person and/or by phone whenever possible
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Prioritize assignments as needed
- Work may be occasionally demanding. Must be able to deal with difficult applicants or a large volume of applicants in one day, and maintain a minimum caseload of 15 accounts which includes a minimum of 4-5 new referrals per day and be able to work off of MyDay reports on a daily basis. Excluding any application filed accounts
- DHR/hospital documentation daily of work efforts and updating of KPIs
- Some travelling is required to attempt home visits, field visits to county offices, and may be necessary to cover other hospitals
- Maintain a minimal caseload if in-house patient referrals are under 3 new referrals daily. Must maintain a caseload with less than 10% of accounts past due, and be able to work at least 20 Status Updates per day
- Must spend a minimum of 80% of time on case management
- Must have the ability to work independently and with a team
- Perform other duties as required or requested by management
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred but not required
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Ability to work independently and manage time effectively
- Prior hospital experience preferred
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Bilingual Preferred
- Ability to travel within assigned territory
- Reliable transportation and insurance coverage required
- Effective time management
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
-
MedData, has an excellent career opportunity available for a Disability Advocate to work in Draper, UT. The schedule for this Full Time role is Monday through Friday 8 AM to 4:30 PM.
POSITION OVERVIEW
The purpose of this position is to provide advocacy work for individuals seeking disability benefits through the Social Security Administration (SSI/SSDI) programs. This position assists in fully developing claims for the Social Security Administration.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Collaborate telephonically with individuals who have pending applications for Social Security Disability (SSI/SSDI) benefits (to include state and local government agencies and nationwide Medical providers)
- Gather of all required documentation to include state, federal and medical treating records
- Ensure claimants most current information is secured with all required agencies to include, company systems, state and federal agencies
- Receive inbound and placing outbound calls 70% + of working day
- Present a professional appearance and attitude at all times
- Review and process medical documentation for submission
- Research methods to overcoming roadblocks in the SSI/SSDI application and follow up process
- Meet individual productivity and performance standards established by the company
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Required computer skills: Intermediate experience with data entry and word processing; be capable of operating routine office equipment; possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
- Excellent verbal and written communication skills.
- Excellent customer service skills
- Ability to work independently and manage time effectively
- A positive attitude that is flexible and adaptable to a changing environment
- Strong organizational skills
- Bilingual in English and Spanish required
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Part time Inpatient / Outpatient Medi-Cal Biller to work in an office setting located in Anaheim, CA. The schedule for this part time role is working approximately 16-20 hours a week. The hours and days are flexible as we are open to a schedule that is mutually beneficial to both.
POSITION OVERVIEW:
The purpose of this position is to prepare and submit inpatient and outpatient claims to Medi-Cal (California Medicaid) and to follow-up these claims until payment is received and/or accounts are resolved.
ESSENTIAL JOB FUNCTIONS:
- Process claims unbilled reports in the hospital systems and upload to MedData's system all accounts that require claim submission;
- Verify eligibility, aid code/member benefits, and TAR requirements of each claim to be submitted;
- Review UB04 information, correct claim errors, and transmit the claims to Medi-Cal for reimbursement;
- Track receipt of each claim, and periodically call or check online for claim status;
- Work MedData's claims dashboard for claims follow-up and documentation;
- Submit replacement claims for those denied that could still be resubmitted timely;
- For claims paid, verify receipt of payment in the hospital system, and review if paid in accordance with expected reimbursement;
- File Claims appeals or CIFs for underpaid claims or those denied that could no longer be resubmitted timely;
- Update both the hospital and MedData systems with the progress and outcome of the claim submission process;
- Reports and help address all barriers to successful claim submission;
- Requests adjustments to resolve correctly paid, underpaid or denied claims;
- Assist in the preparation of hospital claims report;
- Closely communicate and coordinate with the client hospitals with respect to their Medi-Cal claims;
- Respond to other tasks assigned by the department manager.
QUALIFICATIONS:
- High school graduate, preferably with 2 years college.
- At least 1 year experience with hospital (UB04) Medi-Cal billing and collections.
- Read, speak, write and understand the English language fluently
- Keyboarding skills, at least 35 wpm
- Working knowledge of Outlook, Word, and Excel
- Dependable and highly detailed individual
- Willingness to learn new systems and functions
- High commitment to customer service to our internal and external clients.
- Possess a high level of integrity – must show good judgment and confidentiality at all times
- Must occasionally lift and/or move up to 20 pounds
PHYSICAL REQUIREMENTS:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee. IND123
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an equal opportunity employer.
Search: Inpatient, Outpatient, Medi-Cal, Government, payors,
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JOB SUMMARYThe Help Desk Analyst is responsible for resolving Customer Service Requests related to both software and hardware issues that are routine to moderate in scope.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
- Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.
- Provides excellent customer service with problem resolution. Establishes strong working relationships with internal and external customers. Ensures customer satisfaction by responding to all help desk requests in a timely and professional manner.
- Logs and tracks calls using problem management database, and maintains history records and related problem documentation.
- Installs personal computers, software, and peripheral equipment.
- Maintains an accurate listing of installed software and/or hardware, to insure proper licensing and accounting of equipment.
- Tracks and maintains an accurate listing of computer equipment based on asset tags for accounting and inventory purposes.
- Prepares standard statistical reports, such as help desk incident reports.
- Analyzes and evaluates incident reports and makes recommendations to reduce help line incident rate.
- Calls software and hardware vendors to request service regarding defective products.
- Tests software and hardware to evaluate ease of use and whether product will aid users in their work.
- Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training.
- Performs basic Windows 2003 Active Directory Administration, basic Exchange Administration, and basic Unix, and Windows based server maintenance and troubleshooting.
- Performs basic Inter-Tel telephone system tasks.
- Provides on-call support, in accordance with the rotation schedule.
- Owns key MedData processes and works to achieve better efficiencies
- Assures work area meets the requirements of Med-Data's policies and is consistent with Federal and state patient privacy regulations such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Other duties as assigned
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Associate’s degree in technology and/or 1 – 2 years related experience.
- Extensive knowledge of PC hardware and software support required.
- 1+ year overall Windows 7/8.1/10 Server and Workstation operating systems administration experience.
- Good working knowledge of MS Office, Windows and Exchange email required.
- 1+ years of Active Directory experience.
- Experience with Exchange administration desired.
- Experience with SQL Server administration desired.
- Help Desk experience preferred.
- Knowledge of batch files, scheduled tasks, and basic scripting a plus
- Excellent customer service skills (friendly, courteous and helpful).
- Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, public, and client’s staff members.
- Strong analytical and problem solving skills a must
- Ability to multi-task; excellent organizational and planning skills required.
- Must be able to participate in the on-call rotation.
- Ability to Travel (Locally and to various US Cities, International travel ability a plus).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 75 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
To join our team of 2,000 emloyees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Billing Advocate to work in a Hospital setting located inTexarkana, TX. The schedule for this Full Time role is Monday - Friday 8am - 5pm
JOB SUMMARY
The purpose of this position is to submit inpatient and outpatient claims to Government payors, and to follow-up these claims until payment is received and/or accounts are resolved.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process claims reports and upload all accounts that requires claim submission
- Verify eligibility, member benefits, authorization requirements and billing address of each claim to be submitted
- Review UB04 information, correct claim errors, print and submit each UB04 claim with all the required attachments
- Track receipt of each claim, and periodically call or check online for claim status
- Work the claims dashboard for claim follow-up and documentation
- For claims paid, verify receipt of payment and review if paid in accordance with expected reimbursement
- File appeal or grievances for denied or underpaid claims
- Request adjustments to resolve paid, underpaid or denied accounts
- Assist in the preparation of claims reports
- Closely communicate and coordinate with the client hospitals with respect to their accounts
- Respond to other tasks assigned by the department manager
QUALIFICATIONS AND REQUIREMENTS
- Completed Medical Billing Course or has equivalent of at least 6 months billing experience
- Read, speak, write and understand the English language fluently
- Keyboarding skills, at least 35 wpm
- Working knowledge of Outlook, Word, and Excel
- Dependable and highly detailed individual
- Willingness to learn new systems and functions
- High commitment to customer service to our internal and external clients
- Possess a high level of integrity – must show good judgment and confidentiality at all times
- Must occasionally lift and/or move up to 20 pounds
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School diploma required.
- Good working knowledge of MS Office, Windows and Exchange email required.
- Excellent customer service skills (friendly, courteous and helpful).
- Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, public, and client’s staff members.
- Strong analytical and problem solving skills a must
- Ability to multi-task; excellent organizational and planning skills required.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Third Party Liability Rep based in our office located in Draper, UT. This is a full time position, Monday-Friday 8am-5pm. **We offer flexible full time hours. You can start as early as 7am or as late as 9am.**
POSITION OVERVIEW
The purpose of this position is to investigate, facilitate and coordinate benefits for accident claims from auto, home or other liability insurance policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ability to handle incoming and outbound calls for several different clients in various states. Also able to identify and quickly apply knowledge of individual state statutes based on patient demographic information.
- Ability to multitask between several computer programs and phone systems.
- Returning voicemails in a timely manner to obtain needed details
- Review and research account information to investigate possible leads for payment sources
- Contact various sources including insurance professionals, patients, and other parties to verify relevant data
- Request appropriate information, both verbally and written, from appropriate parties to ensure proper claim disposition
- Assist patients in the filing of first party claims
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some knowledge of the liability claims adjudication process is helpful
- Ability to communicate effectively verbally and in writing
- Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds. Vision abilities required by this job include close vision.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
-
MedData has an excellent career opportunity available as a Third Party Liability Rep based in our office located in Draper, UT. This is a full time position, Monday-Friday 8am-5pm. **We offer flexible full time hours. You can start as early as 7am or as late as 9am.**
POSITION OVERVIEW
The purpose of this position is to investigate, facilitate and coordinate benefits for accident claims from auto, home or other liability insurance policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement
- Review and research accident claims to investigate possible leads
- Bill no-fault and third-party liability carriers when appropriate. Requests documentation from insurance representatives when no no-fault insurance exists
- Review and research insurance claims to determine possible payment sources
- Contact various sources including insurance professionals, patients, and other parties to verify relevant data
- Coordinate with payors to ensure appropriate filing guidelines are met for reimbursement
- Request appropriate information, both verbally and written, from appropriate parties to ensure proper claim disposition
- Maintain and update payors on denied claims
- Ensure that appropriate billing guidelines and standards are met based on payor and/or state
- Make written or verbal appeals to payers on denied claims
- Obtain claim status and gathering supporting documentation to submit appeals
- Secure documentation from medical providers, insurance companies, police departments, and patients, and accurately update pending liability cases with new information obtained from the documents
- Obtain bills and medical records from medical providers and send them to insurance companies for processing.
- Verify information obtained from patients and medical providers regarding insurance coverage with insurance companies for accuracy
- Assist patients in the filing of first party claims
- Administer hospital liens for third party liability claims
- Administer liens in compliance with state lien statute parameters regarding lien format, content, and notification requirements
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Thorough knowledge of the liability claims adjudication process
- Ability to communicate effectively verbally and in writing
- Proven ability to be assertive in order to proactively resolve issues
- Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate - Field Representative to work in an office setting located inChicago, Illinois. The schedule for this FT role is Sunday through Thursday 8 AM to 4:30 PM. You will make field visits 2 to 3 days a week.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses by working as the liaison between the patient in need, the hospital facility and government agencies
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet face to face with individuals at their home, or other designated locations, who are potentially eligible for a government assistance program
- Complete and gather necessary application and paperwork for the appropriate government assistance program.
- Screen uninsured hospital patients in an effort to find government programs to cover medical expenses
- Follow directive from multiple MedData service lines
- Complete the appropriate applications and/or obtaining requested information
- Timely completion of documentation in both the Client and Company systems of the field visit performed
- Work all assigned accounts timely and efficiently.
- Maintain a properly organized portfolio of all client cases.
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Prioritize assignments as needed
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred but not required
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Ability to work independently and manage time effectively
- Experience working with state and federal programs preferred
- Critical thinking skills
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Bilingual Preferred
- Ability to travel within assigned territory up to 75%
- Reliable transportation and insurance coverage required
- Effective time management
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer IND123
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MedData has an excellent career opportunity available as a Bilingual Hospital Intake Advocate to work in a Hospital setting located inWildomar, CA. The schedule for this full time role is Thursday - Monday 11am-7:30pm. As the Hospital Intake Advocate you will also be required to travel and cover other hospitals in the area as needed.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Meet face to face with individuals at bedside, their home, or other designated locations, who are potentially eligible or determined a patient/family is a viable candidate for federal, state, and/or county medical or disability assistance
- Initiate the application process for benefits by assisting applicants with the completion of all the necessary paperwork and working proactively to obtain all the pending verifications; prepare applications for filing with county
- Must be able to efficiently manage time, perform clerical tasks such as typing and filing, and have knowledge of government regulations
- Obtain medical records, bills, hospital face sheets or print/copy if access is permitted
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Follow directive from Supervisor, Project Manager, Executive Director, and Regional Vice President
- Complete the appropriate applications and/or obtaining requested information
- Complete requested home visits as needed to acquire documentation
- Timely completion of documentation in both the Client and Company systems of the field visit performed
- Work all assigned accounts timely and efficiently
- Work with Staff Advocates, if needed, with communications and follow up tasks
- Maintain a properly organized Intake File of all client cases along with Intake coversheet with Pending items.
- Maintain structured and timely contact with the applicant and responsible government agency, in person and/or by phone whenever possible
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Prioritize assignments as needed
- Work may be occasionally demanding. Must be able to deal with difficult applicants or a large volume of applicants in one day, and maintain a minimum caseload of 15 accounts which includes a minimum of 4-5 new referrals per day and be able to work off of MyDay reports on a daily basis. Excluding any application filed accounts
- DHR/hospital documentation daily of work efforts and updating of KPIs
- Some travelling is required to attempt home visits, field visits to county offices, and may be necessary to cover other hospitals
- Maintain a minimal caseload if in-house patient referrals are under 3 new referrals daily. Must maintain a caseload with less than 10% of accounts past due, and be able to work at least 20 Status Updates per day
- Must spend a minimum of 80% of time on case management
- Must have the ability to work independently and with a team
- Perform other duties as required or requested by management
QUALIFICATIONS AND REQUIREMENTS
- High School Diploma or GED
- Some college coursework preferred but not required
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Ability to work independently and manage time effectively
- Prior hospital experience preferred
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Bilingual Preferred
- Ability to travel within assigned territory
- Reliable transportation and insurance coverage required
- Effective time management
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inAlbany, NY. The schedule for this Full Time role is Monday through Friday 7 AM to 3:30 PM.
POSITION OVERVIEW
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
ESSENTIAL DUTIES AND REQUIREMENTS
- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs
- All other duties as assigned
QUALIFICATIONS AND RESPONSIBILITIES
- High School Diploma or GED
- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast paced environment
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer