MedData

About The Company

MedData is a healthcare revenue cycle management services provider with more than 40 years of experience. We offer hospitals and health systems a full complement of solutions, including eligibility & enrollment, accounts receivable management & recovery, self-pay/early out, and denials management. We currently serve nearly 2000 facilities nationwide from our headquarters in Houston and more than 20 regional offices across the United States. 

 

At MedData, we take great pride in our company, in each other, and in our 40+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

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Work Location : Location US-CA-Culver City
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Bilingual Hospital Patient Advocate to work in a Hospital setting located in Culver City, CA. The schedule for this full time role is Monday - Friday 8:30am -5pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in Hollywood and Van Nuys and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.     POSITION OVERVIEW:  The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6850
Work Location : Location US-MI-Grand Rapids
MedData has an excellent career opportunity as a Patient Service Representative in Grand Rapids, MI. Pay Rate: $16.00-17.50-depending on skills and direct related expeirence   $1500 Sign On Bonus and Incentive Pay   Work from home opportunity for qualified candidates   Available full-time shifts (no weekends): · 10am-6:30pm Monday-Friday · 10:30am-7:00pm Monday-Friday · 11am-7:30pm Monday-Friday · 11:30am-8pm Monday-Friday *Must be willing to work 1 weekday from 11:30am-8pm. We offer a nice selection of benefits, 401k, paid training, a generous PTO plan, paid holidays, and advancement opportunity. Our office is conveniently located in Grand Rapids by the airport.   JOB SUMMARY: The Patient Services Representative is responsible for clear, concise, and professional communications with patients, guarantors, and insurance companies. PSRs are responsible for resolving patient accounts efficiently and thoroughly while providing exceptional customer service, while utilizing multiple systems and aids to problem solve and educate callers. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Answers phone calls from patients, guarantors, and insurance companies. - Researches accounts to provide correct balance, payment, and insurance information, as well as educate callers regarding insurance billing and payment options. - Recognizes and resolves insurance and billing errors. - Brings patient’s accounts to resolution via immediate payment in full, setting up payment plans, post-dating payments, finding insurance, or offering settlements or discounts, as well as recognize appropriate reasons for patients to dispute balances. - Keeps informed and up to date on the proper procedures and protocols for each of our providers. - Makes outbound calls to patients or guarantors regarding the collection of past due balances as well as to advise them of information given to us by their insurance or the provider regarding their accounts. - Work as a Collector to settle out of patient pocket expenses with patients and negotiate settlements for larger account balances. - Documents all work performed in accurate and concise manner according to MedData best practices. - Handles all calls with efficiency and accuracy as well as exceptional customer service. - Other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. - High school diploma or equivalent is required - Customer service experience is required - Call center experience is an advantage - Prior experience with self-pay collections experience in a healthcare environment is a plus. - Must have strong computer and typing skills - Professional, accurate, clear and concise communication - Detailed and thorough - Positive and encouraging attitude - Adaptable - Bilingual speaking skills (English-Spanish) a plus This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee. To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123 Location: 5253 36th Street SE, Grand Rapids, MI 49512 Location: 5253 36th Street SE, Grand Rapids, MI 49512         This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2021-6845
Work Location : Location US-VA-Manassas
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a hospital setting located in Manassas, VA.   The schedule for this full-time role is 10am-7pm, Monday-Friday.     POSITION OVERVIEW:    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or GED is preferred except where required by the client - Some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6841
Work Location : Location US-KS-Kansas City
MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Kansas City, KS.   The schedule for this full-time  role is 12:30pm-9pm, Monday-Friday.    POSITION OVERVIEW:   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or equivalent is preferred except where required by the client - Some college coursework is preferred - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6825
Work Location : Location US-AZ-Phoenix
MedData has an excellent career opportunity available as a Patient Advocate Field Representative to work in Phoenix, AZ. The schedule for this Full Time role is Monday through Friday 8 Am to 4:30 PM.     POSITION OVERVIEW   The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses by working as the liaison between the patient in need, the hospital facility and government agencies   ESSENTIAL DUTIES AND RESPONSIBILITIES   - Meet face to face with individuals at their home, or other designated locations, who are potentially eligible for a government assistance program - Complete and gather necessary application and paperwork for the appropriate government assistance program. - Screen uninsured hospital patients in an effort to find government programs to cover medical expenses - Follow directive from multiple MedData service lines - Complete the appropriate applications and/or obtaining requested information - Timely completion of documentation in both the Client and Company systems of the field visit performed - Work all assigned accounts timely and efficiently. - Maintain a properly organized portfolio of all client cases. - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Prioritize assignments as needed   QUALIFICATIONS AND REQUIREMENTS - High School Diploma or GED - Some college coursework preferred but not required - Adaptability when dealing with constantly changing processes, computer systems and government programs - Ability to work independently and manage time effectively - Experience working with state and federal programs preferred - Critical thinking skills - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Bilingual Preferred - Ability to travel within assigned territory up to 75% - Reliable transportation and insurance coverage required - Effective time management BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. Just some of the benefits we offer: - Medical - Dental - Vision - HSA, FSA - 401K - Paid Time Off       This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer
ID
2021-6811
Work Location : Location US-UT-Lehi
MedData has an excellent career opportunity available as a Patient Advocate to work in a Hospital setting located inLehi, UT. The schedule for this Full Time role is Monday-Friday 11:30 AM to 8 PM.    This is a driving required role. You will cover shifts on site at different facilities in Jordan Valley, Salt Lake and Layton.    POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles      This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6788
Work Location : Location US-VA-Manassas
MedData has an excellent career opportunity available as a Bilingual Patient Advocate to work in a Hospital setting located in Manassas, VA.   The schedule for this full-time role is 10am-7pm, Monday-Friday.     POSITION OVERVIEW:    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or or equivalent is required - Some college coursework is preferred but is not required - Prior hospital experience is an advantage - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment - Must fluently read, write & speak both English & Spanish BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123
ID
2021-6784
Work Location : Location US-MI-Grand Rapids
MedData has an excellent career opportunity as a Patient Service Representative in Grand Rapids, MI. Pay Rate: $16.00-17.50-depending on skills and direct related expeirence   $1500 Sign On Bonus and Incentive Pay   Work from home opportunity for qualified candidates   Available full-time shifts (no weekends): · 10am-6:30pm Monday-Friday · 10:30am-7:00pm Monday-Friday · 11am-7:30pm Monday-Friday · 11:30am-8pm Monday-Friday *Must be willing to work 1 weekday from 11:30am-8pm. We offer a nice selection of benefits, 401k, paid training, a generous PTO plan, paid holidays, and advancement opportunity. Our office is conveniently located in Grand Rapids by the airport.   JOB SUMMARY: The Patient Services Representative is responsible for clear, concise, and professional communications with patients, guarantors, and insurance companies. PSRs are responsible for resolving patient accounts efficiently and thoroughly while providing exceptional customer service, while utilizing multiple systems and aids to problem solve and educate callers. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Answers phone calls from patients, guarantors, and insurance companies. - Researches accounts to provide correct balance, payment, and insurance information, as well as educate callers regarding insurance billing and payment options. - Recognizes and resolves insurance and billing errors. - Brings patient’s accounts to resolution via immediate payment in full, setting up payment plans, post-dating payments, finding insurance, or offering settlements or discounts, as well as recognize appropriate reasons for patients to dispute balances. - Keeps informed and up to date on the proper procedures and protocols for each of our providers. - Makes outbound calls to patients or guarantors regarding the collection of past due balances as well as to advise them of information given to us by their insurance or the provider regarding their accounts. - Work as a Collector to settle out of patient pocket expenses with patients and negotiate settlements for larger account balances. - Documents all work performed in accurate and concise manner according to MedData best practices. - Handles all calls with efficiency and accuracy as well as exceptional customer service. - Other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. - High school diploma or equivalent is required - Customer service experience is required - Call center experience is an advantage - Prior experience with self-pay collections experience in a healthcare environment is a plus. - Must have strong computer and typing skills - Professional, accurate, clear and concise communication - Detailed and thorough - Positive and encouraging attitude - Adaptable - Bilingual speaking skills (English-Spanish) a plus This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee. To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer IND123 Location: 5253 36th Street SE, Grand Rapids, MI 49512 Location: 5253 36th Street SE, Grand Rapids, MI 49512         This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer    
ID
2021-6782
Work Location : Location US-CA-Mountain View
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital setting located in Mountain View, CA. The schedule for this full time role is Monday - Friday 8am -4:30pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6755
Work Location : Location US-CA-Oakland
Are you looking for a meaningful and rewarding career?   Do you want to make a positive difference in the lives of others?   We are looking for individuals that have excellent customer service skills, a knack for problem solving, a sense of urgency and excellent communication skills.   MedData has an excellent career opportunity available as a Hospital Patient Advocate to work in a Hospital setting located in Oakland, CA. The schedule for this full time role is Monday - Friday 8am -4:30pm.    As the Hospital Patient Advocate you will also be traveling to cover other hospitals in the area and doing home visits. Driving is required.    What does a Patient Advocate do? The purpose of a Patient Advocate is to connect uninsured and underinsured hospital patients to programs that will cover their medical expenses such as MediCal, Social Security, Disability, Workers Comp and other state and local county programs. Working as the liaison between the patient in need, the hospital facility and government agencies.   POSITION OVERVIEW: The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND REQUIREMENTS: - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned   QUALIFICATIONS AND RESPONSIBILITIES:  - High School Diploma or GED, some college coursework preferred - Prior hospital experience preferred - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS: MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles    PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.     This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.    To join our team of 2,000 employees and growing, please apply directly to this posting.   MedData is an Equal Opportunity Employer  
ID
2021-6677
Work Location : Location US-MN-Robbinsdale
Looking for a position with a flexible schedule?   MedData has an excellent career opportunity available as a Patient Advocate to work in a hospital setting located in Robbinsdale, MN.   We are offering a FLEXIBLE schedule working every Saturday for 8 hours and then 24-32 hours during the week.  You choose the weekday schedule.   The schedule for this full-time role is Saturdays from 8am-5pm and three to four weekdays (M-F) working six to 8 hours per day.  The weekdays worked are flexible.  This position will include 32-40 hours TOTAL per week.    POSITION OVERVIEW:    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  - Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance - Complete the appropriate applications and following through until approved - Detailed, accurate and timely documentation in multiple systems on all cases worked - Provide exceptional customer service skills at all times - Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases - Maintain assigned work queue of patient accounts - Collaborate with hospital staff, case managers, social workers, financial counselors - Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. - Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. - Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted - Request home visits as needed to acquire documentation - As per established protocols, inform the client in a timely manner of all approvals and denials of coverage - Participate in additional training requirements in an effort to stay abreast of the ever changing rules and regulations associated with the various governmental programs - All other duties as assigned    QUALIFICATIONS AND REQUIREMENTS:   - High School Diploma or equivalent is required. - Some college coursework is preferred but is not required. - Prior hospital experience is an advantage. - Adaptability when dealing with constantly changing processes, computer systems and government programs - Professional experience working with state and federal programs - Exemplary critical thinking skills - Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day - Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook - Effectively communicate both orally and written, to a variety of individuals - Ability to multitask - Ability to function in a fast paced environment BENEFITS:   MedData believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset. We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.   Just some of the benefits we offer: - Medical, Dental & Vision Insurance - HSA, FSA - 401K - Paid Time Off: Up to 3 weeks first year PTO plus 7 paid Holidays  - Employee referral bonus program - Teamwork: We believe in teamwork and having fun together  - Career Growth: Gain great experience to promote to higher roles        This job description is to serve as a guide but no way is it to be considered a comprehensive list of tasks, duties and responsibilities that will be required by the employee.     To join our team of 2,000 employees and growing, please apply directly to this posting. MedData is an Equal Opportunity Employer
ID
2021-6652